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RH · 6 hours ago

Senior Leader, Web Copy

Corte Madera, CA

Full-time

Onsite

Senior Level

5+ years exp

RH is a company focused on taste and luxury home furnishings, aiming to establish itself as a global thought leader. The Senior Leader of Web Copy will lead a team managing product copy across all RH websites globally, ensuring consistency and accuracy while collaborating with various cross-functional teams.

Design

Responsibilities

Live and breathe Our Vision, Values and Beliefs

Become an expert in RH style and brand voice, with deep knowledge of the products, copy attributes, the industry, and competitor content and presentation

Ensure accuracy and consistency of messaging on all RH sites globally

Format, edit, and implement website copy on our web content management system for new products, existing products and other projects, as required, while working under extremely tight daily deadlines

Work closely with the Product Copy team to ensure copy is supplied for all web launches globally

Manage team calendar and ensure global launch deadlines are met

Collaborate closely with partners on the Web Merchant, Merchant, Product Development, Product Copy and Digital Creative teams to maintain existing marketing content and ensure it is presented in the most effective and compelling way

Think strategically and analytically about site merchandising and how copy and educational content can support and elevate the presentation of products while serving and empowering the RH customer

Manage library of customer-facing reference documents, including Care, Assembly Instructions and Tearsheets

Support international expansion efforts, ensuring NA, GB and EU web product copy is localized and reflective of regional assortment

Support company-wide initiatives needing close digital partnership, such as CMS migration

Qualification

Web copy experienceWeb content management systemsTeam managementBasic HTMLMacMicrosoft OfficeWriting skillsCreative problem solverAttention to detailVerbal communicationProject management

Required

5+ years of web copy experience, preferably in retail, luxury or home furnishings

Prior experience managing a team within a deadline-driven production environment

Excellent writing, copyediting, and proofreading skills, in additional verbal and written communication

Exceptionally focused on details, unwaveringly meticulous, and dedicated to maintaining high standards of accuracy and consistency

Manage multiple projects and tight deadlines simultaneously while paying impeccable attention to detail; logical thinker and creative problem solver

Strong knowledge of Mac and Microsoft Office, specifically Word and Excel, and Google Workspace

Experience with/technical proficiency in web content management systems, web page authoring, process and workflow building, and localization of content for other markets

Proficient in basic HTML

Availability to work weekends and evenings during deadline periods