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Cash App · 7 hours ago

Compliance Operations KYC Program Manager

United States

Full-time

Remote

Senior Level

5+ years exp

Cash App, a subsidiary of Block, is focused on redefining the relationship with money through innovative financial products. The Compliance Operations KYC Program Manager will lead change initiatives, optimize operations, and manage risk and controls to ensure compliance and operational excellence within the organization.

BitcoinCryptocurrencyE-CommerceFinancial ServicesMobile Payments

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Lead Change Management : Take end-to-end ownership of change initiatives across compliance operations, establishing clear portfolio prioritization frameworks and standardized processes

Design & Optimize Operations : Create comprehensive procedure documentation with measurable quality improvement programs and meticulous attention to detail

Drive Cross-Functional Initiatives : Lead complex programs across Financial Crimes, Compliance Operations, and Technology teams with effective stakeholder alignment

Manage Risk & Controls : Proactively identify operational risks, ensure control effectiveness, and drive consistent decision-making processes

Execute & Measure Impact : Deliver change through milestone management, track success metrics, and conduct regular portfolio performance assessments

Build Strategic Relationships : Orchestrate communication strategies and maintain comprehensive documentation across all organizational levels

Qualification

Compliance OperationsOperational Risk ManagementProject ManagementStakeholder ManagementAnalytical SkillsProcess ExcellenceChange ManagementCommunication StrategiesCross-Functional Leadership

Required

5+ years in compliance operations or regulatory environments with deep operational risk management knowledge

Proven track record leading complex, cross-functional programs with exceptional project management and measurable results delivery

Demonstrated success orchestrating initiatives across Product, Technology, and Compliance teams while navigating complex organizational dynamics

Strong ability to analyze operational metrics, identify trends, and translate data into actionable process improvements

Experience building scalable operational frameworks that balance efficiency with control effectiveness and regulatory requirements

Success managing multiple detailed workstreams simultaneously while maintaining quality standards and meeting critical deadlines in regulated environments

Preferred

Financial technology/payments industry experience strongly preferred

Benefits

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Modern family planning

Company

Cash App

Glassdoor3.9

Cash App is a mobile payment service that allows users to send, receive, and store money. It is a sub-organization of Block.

Founded in 2013

San Francisco, California, USA

1001-5000 employees

http://cash.app

H1B Sponsorship

Cash App has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (257)

2024 (253)

2023 (260)

2022 (297)