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Penske Logistics · 7 hours ago

Enterprise Account Executive

Reading, PA

Contract

Onsite

Senior Level

7+ years exp

Penske Logistics is a leading provider of transportation, warehousing, and freight management solutions. The Enterprise Account Executive is responsible for ensuring 100% retention of profitable revenue for key customers by improving their experience, driving thought leadership, and managing the commercial relationship.

LogisticsSupply Chain ManagementTransportation

Responsibilities

Act as the primary voice of the customer

Build strong senior level customer relationships

Manage compliance to customer deliverables that support revenue & profit targets

Create and lead account strategy in partnership with Penske functional teams (including IT, Engineering, Safety, Finance, HR, Loss Prevention, and more)

Lead a regular review with functional Penske teams to assess what we are doing for the customer, and how we can do more

Act as consultant for the customer (outside of a sales/operations environment) for ongoing opportunities and improvements

Develop and monitor predictable communications patterns

Act as the sales lead for growth opportunities

Seek innovative solutions that challenge the status quo

Lead contract renewal efforts with customer and internal stakeholders

Continually seek areas of potential revenue growth

Other projects as assigned by the Manager

Qualification

Account managementCustomer experience leadershipAnalytical skillsPresentation skillsCollaboration skillsTime managementMicrosoft OfficeSales CRMDetail orientedCommunication skills

Required

7 to 10 years of experience leading the entire customer experience for large customer accounts, preferably in a third party logistics selling environment

Proven account management skills required in order to create, maintain, and enhance customer relationships

High proficiency demonstrated in the 3 Qs (IQ, EQ, CQ)

Excellent presentation and verbal/written communication skills

Highly collaborative and customer focused approach

Analytical skills (tools, systems, and critical thinking)

Detail oriented

Strong organizational skills, time management skills, and the ability to prioritize multiple projects / work streams while meeting tight deadlines

Strong computer skills, including Microsoft Word, Excel, PowerPoint, Outlook, and Sales CRM

Bachelor's degree in Business, Supply Chain Management, or related field

Regular, predictable, full attendance is an essential function of the job

Willingness to travel as necessary, work the hours necessary to accomplish the job duties, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening