Apply on Employer Site

University of Missouri-Columbia · 8 hours ago

Office Support Assistant IV

Columbia, MO

Full-time

Onsite

Senior Level

$14.80/hr - $22/hr

5+ years exp

The University of Missouri School of Medicine Department of Neurosurgery is seeking an Office Support Assistant IV. This role is primarily responsible for assisting with scheduling needs and providing high-quality customer service to the Neurosurgery patient population.

Higher Education

Diversity & Inclusion

H1B Sponsor Likely

Responsibilities

Answering patient related phone calls for providers in the Department of Neurosurgery. Provide clear and concise communication to providers and staff

Assist, work, and monitor referral management queue to coordinate all neurosurgery referrals, including scheduling of the new appointments and completing paperwork associated with new referrals

Coordinate discharge appointments for patients leaving the hospital, including scheduling of ancillary testing and coordination with other services

Use excellent guest relations skills in all interactions when providing patients with information regarding their appointments, directions to locations, and special instructions regarding their care

Manage patient films received in the office by uploading to the radiology system

Mail reports, correspondence, and letters to referring physicians

Retrieve, sort, open and distribute mail

Greet visitors as they enter division office and route them to the appropriate individuals

Other duties as assigned

Qualification

Customer serviceReferral managementScheduling appointmentsGuest relationsCommunication skills

Required

High school diploma or equivalent

At least 5 years of experience from which comparable knowledge and skills can be acquired

Benefits

Medical

Dental and vision plans

Retirement

Paid time off

Short- and long-term disability

Paid parental leave

Paid caregiver leave

Educational fee discounts for all four UM System campuses

Company

University of Missouri-Columbia

The University of Missouri-Columbia offers a comprehensive range of programs, services, and activities as a public research university.

Founded in 2011

Columbia, Missouri, USA

10001+ employees

https://missouri.edu

H1B Sponsorship

University of Missouri-Columbia has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (257)

2024 (213)

2023 (145)

2022 (112)

2021 (115)

2020 (131)