Madison Reed · 2 hours ago
General Manager, Licensed Cosmetologist
New York City, New York
Full-time
Onsite
Entry, Mid Level
$64K/yr - $66K/yr
2+ years expMadison Reed is a company that focuses on delivering exceptional guest experiences in their Hair Color Bars. The General Manager will lead the team to ensure guest satisfaction, drive business growth, and develop team members while adhering to operational best practices.
BeautyConsumer GoodsE-CommerceRetail
Responsibilities
Demonstrate and continue to develop leadership skills to provide a top tier employee and guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility
Execute localized marketing initiatives to build strong community relationships, promote the Madison Reed brand, and drive foot traffic
Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues
Ensure all aspects of the business are staffed and resourced, including but not limited to: front of house operations, service chairs, back of house support to ensure adherence to all company standard operating procedures and to optimize performance
Demonstrate mastery of all services provided at our Madison Reed Hair Color Bar’s, including stepping in and working behind the chair as needed
Ability to step in for district support as needed by the District Manager which could include training a new General Manager, supporting them remotely, or occasionally visiting a nearby location to support on site
Achieve monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships
Ensures Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security
Demonstrate mastery of all Madison Reed systems, policies, processes and procedures
Coach and develop team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance through aligning individuals’ unique talents and abilities with the most relevant responsibilities
Owns recruiting, interviewing, onboarding, performance management, coaching, talent development and training of all team members
Manage employee schedules based on forecasts and business needs and in compliance with local labor laws, budgets and breaks and meals
Qualification
Required
Active cosmetology license in the state in which you are applying
2+ years of salon and retail experience
2+ years of operational management experience
2+ supervising other team members and participating in hiring, training and scheduling
Strong level of technical proficiency as a colorist
Proven track record of exceeding key operational and performance metrics
Fluency in English
Benefits
Medical, Dental, Vision & FSA (FT Only)
Employee Assistance Program (FT and PT)
Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
Life AD&D (FT Only)
Short & Long-term Disability (FT Only)
Accident Insurance (FT Only)
Critical Illness Hospital (FT Only)
Hospital Indemnity (FT Only)
Parental Leave* (FT Only - Dependent on Tenure and Position)
Team Member Discount: Working Advantage (FT & PT)
Pet Insurance (FT & PT)
One Medical Membership (FT & PT)
The College Tuition Benefit (FT & PT)
401k Plans (FT & PT)
Paid Vacation Time (FT Only)
Paid Holidays (FT & PT)
Company
Madison Reed
Madison Reed is a beauty company that offers hair coloring products online.
501-1000 employees
H1B Sponsorship
Madison Reed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$313.71MKey Investors
Runway Growth CapitalSandbridge CapitalTrue Ventures
2025-10-09Debt Financing· $40M
2023-02-09Debt Financing· $50M
2022-04-28Series G· $33M
Leadership Team
Amy Errett
CEO and Founder
Brad Lande-Shannon
Chief People Officer
Recent News
2025-12-03
vcnewsdaily.com
2025-12-03
Norwest
2025-12-03
Company data provided by crunchbase