Marmon Foodservice Technologies · 1 month ago
IT Site Admin
Bellows Falls, VT
Full-time
Onsite
Mid Level
$84K/yr - $125K/yr
3+ years expMarmon Foodservice Technologies is part of a global industrial organization backed by Berkshire Hathaway, focused on delivering innovative solutions for the automotive aftermarket industry. The IT Site Administrator will serve as the primary on-site technical resource, providing hands-on support to end users and maintaining local technology infrastructure to ensure system uptime.
CommercialFood and BeverageMachinery ManufacturingManufacturing
Responsibilities
Serve as the first line of on-site technical support for all local users, escalating appropriately to central IT teams
Install, configure, and troubleshoot endpoints, peripherals, printers, handheld devices, and shop-floor technology
Deliver an excellent customer experience through fast, effective, and friendly support
Act as the on-site technical hands for servers, network equipment, wireless systems, security cameras, and access control
Assist central Infrastructure & Operations teams with maintenance, upgrades, patching, and hardware replacements
Perform routine health checks on essential systems and environmental monitoring equipment
Support major IT projects such as ERP migrations, application deployments, hardware refreshes, wireless upgrades, and security initiatives
Participate in process mapping and continuous improvement efforts to enhance efficiency and user experience
Document site-specific system information, procedures, floor plans, cabling diagrams, and inventory
Maintain compliance with corporate IT security standards and participate in security audits and risk assessments
Assist in responding to security events, user access requests, and local compliance activities
Enforce endpoint management, MFA, patching, and acceptable-use policies at the site
Maintain the site’s hardware inventory, asset tracking, and lifecycle documentation
Develop strong relationships with local managers and employees to anticipate needs and proactively resolve issues
Provide after-hours, on-call, or weekend support as required by site operations
Qualification
Required
Two- or four-year degree in Information Technology, Computer Science, Engineering, or related field; equivalent experience accepted
3–5 years of hands-on experience in technical support, systems administration, or IT field services
Proficiency with Windows workstations, endpoint management, device imaging, and patching
Familiarity with networking fundamentals (switches, firewalls, Wi-Fi, VLANs, VPN)
Experience administering Microsoft 365, Azure AD, and common enterprise applications
Hands-on experience maintaining servers, backup devices, UPS systems, and VoIP phones
Ability to diagnose hardware issues, replace components, and perform physical setup of equipment
Strong communication, documentation, and customer service skills
Ability to work independently with minimal supervision in a fast-paced environment
Excellent problem-solving skills and a proactive mindset
Comfortable balancing day-to-day support with participation in longer-term projects
Ability to lift and move equipment up to 50 lbs (servers, UPS devices, switches, etc.)
Comfortable climbing ladders, crawling under desks, or accessing tight spaces as needed
Dexterity to use tools, operate computers, and configure hardware safely
Use of appropriate Personal Protective Equipment (PPE) in designated environments
Preferred
Experience supporting manufacturing, warehouse, or distribution environments is a strong plus
Knowledge of SQL, virtualization (VMware/Hyper-V), cloud services (Azure/AWS), and security tools preferred
Benefits
Medical
Dental
Vision
401k matching
And more
Company
Marmon Foodservice Technologies
Marmon Foodservice Technologies manufactures and supplies commercial food and beverage equipment.
1001-5000 employees
H1B Sponsorship
Marmon Foodservice Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (3)
2021 (3)
Funding
Current Stage
Late StageLeadership Team
Kristin Johnson
Human Resources Business Partner
Recent News
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