The Fedcap Group ยท 2 weeks ago
Vocational Evaluation Administrator
New York, NY
Full-time
Onsite
Entry Level
$48K/yr - $48K/yr
1+ years expThe Fedcap Group is committed to improving the economic and social well-being of the impoverished and disadvantaged. The Vocational Evaluation Administrator will develop and deliver assessments to identify client barriers and skills, collaborating with the service coordination team to create personalized service plans that support individuals in achieving their career goals.
CharityHealth CareMental HealthNon Profit
Responsibilities
Develop, administer, and implement assessment tools for 100% of enrolled clients
Ensure each assessment is tailored to client needs, achieving a 90%+ satisfaction rate
Administer TABE Locator/Test within 20 days of enrollment; provide CASAS for clients with language barriers
Complete assessments using CareerScope, Talevation, and other tools, guiding 100% of clients through their use
Work with Career Advisors to develop individualized service plans for each client within 30 days of assessment
Participate in cross-functional team meetings weekly to align service coordination
Conduct interviews during intake for 100% of applicants to ensure understanding and suitability
Ensure that 95% or more of client interactions are characterized by honest, trust-building communication
Conduct reassessments annually for all active clients to track and support their progress
Support orientation processes to reduce the average client wait time to under 15 minutes
Implement orientation and assessment innovations to improve client retention by 10% quarterly
Evaluate and report on assessment effectiveness with 90%+ data accuracy
Meet 95% on-time completion rate for additional tasks and assignments
Collaborate with the Work Readiness team to increase engagement by at least 15% annually through innovative approaches
Qualification
Required
High school diploma or GED
Minimum of 1 year of experience in case management or client assessment
Mission-driven and aligned with Fedcap/PACE values of teamwork, collaboration, and innovation
Strong verbal and interpersonal communication skills
Highly organized, detail-oriented, and deadline-focused
Proficiency in Microsoft Office and client databases (e.g., FedcapCARES, SEAMS)
Ability to build trust and motivate clients through culturally competent practices
Preferred
Bachelor's degree in Social Work, Counseling, Human Services, or a related field
Experience with vulnerable populations, such as individuals receiving public assistance, justice-involved, or experiencing homelessness
Bilingual (Spanish/English)
Company
The Fedcap Group
The Fedcap Group is Committed to Creating Opportunities and Improving the Lives of People with Barriers to Social and Economic Well-Being.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tania Lopez
Operations Manager
Recent News
2025-12-16
2024-12-10
Business Wire
2023-12-15
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