Reliable Residential · 1 month ago
Gate Technician
Reliable Residential is a company specializing in access control systems, and they are seeking a Service Technician for gate entry systems. The role involves diagnosing and repairing mechanical and electrical issues, providing customer support, and ensuring customer satisfaction through effective service delivery.
FranchiseReal EstateResidential
Responsibilities
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safely manner and use field automation systems
Follow all company’s filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Qualification
Required
Positive attitude and a strong work ethic
Ability to lift/move heavy equipment
Valid driver's license with at least 5 years of driving experience
Proven field service experience
Ability to troubleshoot, test, repair and service technical equipment
Company
Reliable Residential
Reliable Residential is a residential services platform that operates franchisee services.
Funding
Current Stage
Growth StageCompany data provided by crunchbase