Greater Nashville Regional Council ยท 1 month ago
Lead Intake Counselor for the CHOICES Intake Program (Internal Posting)
Nashville, Tennessee, United States
Full-time
Onsite
Mid, Senior Level
2+ years expThe Greater Nashville Regional Council (GNRC) is seeking to promote an experienced Social Worker to serve as Lead Intake Counselor for the CHOICES program within its Department of Aging and Disability Services. The role involves providing intake counseling services, coordinating eligibility assessments for the TennCare CHOICES programs, and supporting the performance tracking and training of other intake counselors.
Government Administration
Responsibilities
Provide intake counseling services to assigned individuals seeking enrollment into the TennCare CHOICES programs and other TennCare programs as may be requested
Complete the necessary forms, assessments, and reports to document the physical and financial conditions for prospective program participants
Coordinate with the Program Manager, Enrollment Coordinator, and Financial Coordinator to ensure GNRC has completed and documented all necessary steps to help TennCare determine eligibility of prospective program participants
Assist the Program Manager with training, coaching, mentoring of Intake counselors
Assist the Program Manager with tracking the team's performance and preparing recommendations for process improvements and/or program changes for consideration by the Director of Aging and Disability Services and the Executive Director
Prepare and maintain a variety of reports and records associated with required reporting and the annual program monitoring conducted by TennCare
Remain informed and educated about program requirements as established by GNRC, TennCare, and other relevant parties
Provide backup support to other team members when called upon
Carryout special projects or other duties as assigned by the CHOICES Program Manager or the Director of Aging and Disability Services
Qualification
Required
Excellent verbal and written communication skills
Proficiency with Microsoft Office and Adobe Acrobat software
Valid driver's license and/or access to personal transportation
Preferred
Graduate degree in social work
Active social work license or LPN
Advanced knowledge of the TennCare CHOICES program
At least two years of performing intake counseling services at GNRC
Experience in geriatrics and case management
Bilingual Language Skills
Benefits
Fully paid pension through the Tennessee Consolidated Retirement System
Optional 401k with dollar for dollar match of up to 3% of gross salary
Company
Greater Nashville Regional Council
The mission of the Greater Nashville Regional Council is to assist local communities and state agencies in the development of plans and programs that guide growth and development in the most desirable, efficient, and cost-effective manner, while ensuring the continued long-term livability of the region.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase