Wesco · 4 hours ago
Representative - Customer Service
Metairie, LA
Full-time
Onsite
Entry, Mid Level
$20.21/hr - $25.26/hr
2+ years expWesco is a leading provider of business-to-business distribution, logistics services, and supply chain solutions. As a Representative - Customer Service, you will respond to customer inquiries and resolve problems while acting as a liaison between customers and other departments. Your role will involve analyzing customer service needs and providing support to ensure customer satisfaction.
CommercialElectronicsManufacturing
Hiring Manager
Jonathon Blust
Responsibilities
Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints
Process payments for cash account customers
Research and resolve customer problems, acting as the customer liaison between other departments when necessary
Back-up support to sales counter with walk in and telephone inquiries
Qualification
Required
High School Degree or Equivalent required
2-4 years of relevant experience
Solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Computer literate, including effective working skills of MS Word, Excel, and e-mail
Preferred
Associates' Degree (U.S.)/College Diploma (Canada) preferred
Benefits
Paid time off
Medical, dental, and vision coverage
Retirement savings plans
Company
Wesco
At Wesco, we believe life should run smoothly.
10001+ employees
H1B Sponsorship
Wesco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (4)
2023 (19)
2022 (14)
2021 (4)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$2.53B2025-02-25Post Ipo Debt· $800M
2024-02-26Post Ipo Debt· $1.73B
1999-05-12IPO
Leadership Team
John Engel
Chairman, CEO and President
David Schulz
Executive Vice President and Chief Financial Officer
Recent News
Digital Commerce 360
2025-11-01
2025-10-31
Company data provided by crunchbase