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General Electric Credit Union · 4 hours ago

Personal Teller (Part Time)

Cincinnati, OH

Part-time

Onsite

Entry Level

1+ years exp

General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati. They are seeking a Personal Teller to administer teller transactions virtually and assist members with their needs to ensure a positive experience.

Financial ServicesLegalNon ProfitReal Estate

Responsibilities

Conduct teller transactions for members including but not limited to transfers, withdrawals, deposits, loan payments, loan paydowns, etc. via video sessions following appropriate policies and procedures

Monitor deposit and withdrawal amounts and examine documents for endorsement and negotiability

Determine additional holds as necessary and communicate this information with members effectively

Advise members on GECU products and services that help achieve desired outcomes and financial goals, referring members to branch staff for further consultation

Collaborate with and refer members to branch team members through internal communications as necessary to complete or resolve additional issues that have been uncovered during the video session

Guide members through self-service handling of account maintenance requests through digital channels

Responsible for daily balancing procedures

Perform other duties to support Virtual Branch Services as necessary