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Troon · 3 hours ago

General Manager/Chief Operating Officer

Victor, NY

Full-time

Onsite

Director/Executive

$180K/yr - $210K/yr

Troon is seeking a visionary General Manager to help shape the future of Cobblestone Creek Golf Course. The role involves guiding operational excellence, fostering community engagement, and managing various aspects of the golf course's operations.

Hospitality

Responsibilities

Develop and monitor annual budgets, revenue goals, and expenses, while generating business volume forecasts

Successful partnership development, including collaborations with TGR Foundation and internal stakeholders

Monitor financial reports regularly and take corrective action when necessary

Oversee facility maintenance and ensure the highest standards of service

Coordinate marketing efforts to drive usage & promote guest experiences

Directly manage department heads and ensure effective orientation and training for all staff

Maintain seamless communication with all partners

Pre-Opening & Operational Lead on major construction projects, ensuring budgetary compliance, operational planning and successful implementation

Demonstrate strong business acumen and strategic decision-making skills

Qualification

Golf managementBudget managementLeadership skillsHuman resourcesCommunity engagementCommunication skillsEvent planningNonprofit governanceDiversity advocacy

Required

Demonstrated proficiency in overseeing operations across various domains such as clubs, academics, campus, and community settings

Extensive background in golf and tournament management, coupled with a proven ability to effectively oversee multiple outlets and experiences, encompassing food and beverage, restaurant, and non-golf amenities

Strong leadership skills with the ability to inspire and motivate staff, volunteers, and community members

Experience in human resources and departmental org charting, encompassing effective management of employees and a strong track record in recruitment and hiring

Excellent communication and interpersonal skills, including the ability to effectively collaborate with diverse stakeholders

Demonstrated ability to develop and manage budgets, including financial planning and reporting

Experience in program development, event planning, and community engagement

Demonstrated influence in fostering community relations, promoting community impact, and advocating for diversity and inclusion

Commitment to the mission and values of the nonprofit organization, including a dedication to serving underprivileged and minority communities

Knowledge of nonprofit governance and compliance requirements

Ability to work flexible hours, including evenings and weekends, as needed to accommodate community events and programming

Company

Troon

Experience the world of Troon® at the greatest golf properties in the world the next time you play one of our luxury golf courses! Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.

Founded in 1990