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Washington Nationals · 1 month ago

CRM Associate (Limited Term)

Washington, DC

Part-time

Onsite

New Grad, Entry Level

$17.95/hr - $17.95/hr

Washington Nationals is a professional baseball team, and they are seeking a CRM Associate to support the administration of their CRM platform. The role involves executing CRM campaigns, managing user accounts, performing campaign analytics, and ensuring data quality within the organization.

Sports

Responsibilities

Assist in designing and constructing CRM campaigns for the 2025/26 sales season

Execute lead assignment and assist with pipeline management within Salesforce CRM

Perform campaign analytics, including assessing sales and service representative performance

Handle all basic administrative functions including user profile creation, user account maintenance, any troubleshoot issues, reports and dashboards, workflows, and other routine tasks across multiple business verticals

Assist with Salesforce trainings throughout the sales season and new user onboarding

Develop understanding of CRM architecture, especially the connection between the Nationals’ data warehouse and CRM

Ensure data quality, data accuracy, and data-driven decision making within the organization

Other duties as assigned