Service Contracts and Subscription Operations Analyst jobs in United States
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Motorola Solutions · 11 hours ago

Service Contracts and Subscription Operations Analyst

positionIllinois, United States
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$48K/yr - $54K/yr
date2+ years exp

Motorola Solutions is a global community focused on enhancing public safety through advanced technologies. The Service Contracts and Subscription Operations Analyst will activate service contracts, execute change requests, and manage contract modifications to support the North American Government & Public Safety Group.

Cyber SecurityTelecommunicationsVideo
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Growth OpportunitiesbadNo H1Bnote

Responsibilities

Activate service contracts, process change requests, and issue sales log credit
Understand how to process contracts in Oracle R12 Service Contracts Manager role
Validate all required documents are signed by the appropriate parties
Obtain all necessary approvals before contracts are activated
Manage contract modifications (change requests)
Validate revenue recognition and billings in Oracle R12 when needed
Understand transaction types and the accounting behind them
Manage Service Cloud cases
Work with Greenfield IT on system issues

Qualification

Oracle R12 Service ContractsService Cloud case managementRevenue recognitionSales Management SystemExcel/Google SheetsCommunication skillsDetail-orientedProblem solvingAdaptabilityTeam player

Required

Bachelor's Degree and 2 years of Support or Service Contract experience
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Preferred

2+ years of relevant work experience
Exceptional communication skills, written and oral
Detail-oriented and highly organized
Able to adapt in a changing environment
Able to work independently and make decisions with minimal supervision
Confident individual who is willing to assume responsibility as an individual contributor and team player
Able to maintain a positive attitude and manage stress
Strong in problem solving and data mining
Proficient in Oracle R12 Service Contracts Manager & Service Cloud case management
Familiar with service agreements and internal contracts
Familiar with service revenue recognition
Experience with Sales Management System (SMS) a plus
Proficient in Excel and/or Google Sheets

Benefits

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
And more!

Company

Motorola Solutions

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Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers.
dateFounded in 1928
location
Chicago, Illinois, USA
people-size10001+ employees
web-link
http://www.motorolasolutions.com

Funding

Current Stage
Public Company
Total Funding
$1B
Key Investors
Silver Lake
2023-01-06Post Ipo Equity· $1B
2011-01-04IPO

Leadership Team

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Mahesh Saptharishi
Executive Vice President and CTO
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Jack Molloy
EVP and Chief Operating Officer
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Recent News

GlobeNewswire
Public Safety and Security Market Set for Strong Growth to USD 1472.56 Billion by 2033, Driven by Smart City Investments and Advanced Surveillance Adoption | SNS Insider
2025-12-20
Investing.com
Morgan Stanley upgrades Motorola Solutions as selloff eases valuation concerns
2025-12-17
MarketScreener
Motorola Solutions Shares Rise After Upgrade From Morgan Stanley
2025-12-17
Company data provided by crunchbase