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TruSummit Solutions · 1 month ago

Salesforce Functional Solution Architect

Pittsburgh, PA

Full-time

Hybrid

Senior Level

5+ years exp

TruSummit Solutions is a young, energetic, fast-growing Salesforce Implementation Partner headquartered in Pittsburgh, PA. As a Solution Architect, you will own the integrity of the solutions recommended to clients and serve as a trusted advisor while leading complex, integrated software solutions.

ConsultingCRMProject Management

Responsibilities

Define and drive Salesforce adoption strategies that align with business goals and digital transformation initiatives

Lead enterprise discovery and executive stakeholder workshops to align priorities and shape Salesforce strategy

Advise clients on KPIs, success metrics, and data-driven decision-making frameworks to drive business performance at the project and long-term Salesforce strategy levels

Serve as a strategic advisor to all levels of client stakeholders, translating platform capabilities into business outcomes

Identify and recommend opportunities for Salesforce expansion, including AI innovations, ecosystem products, and integrations

Support change management and adoption strategies to ensure long-term client success

Own the end-to-end solution architecture, ensuring scalability, security, performance, and compliance with best practices

Design enterprise Salesforce solutions that integrate declarative features, custom development, and third-party applications

Lead the development of solution architecture artifacts, including diagrams, design documentation, and interface specifications

Define and enforce architectural governance across projects, ensuring consistency in platform standards and reusability

Act as a liaison between business and technical teams, translating functional needs into technical requirements

Evaluate solution options, recommend best-fit approaches, and support proof-of-concept efforts as needed

Oversee the full delivery lifecycle: scoping, design, development, testing, deployment, and post-go-live support

Ensure client and project team understanding and alignment with project scope, timeline, and budget, and proactively manage scope and delivery risks

Manage expectations at the stakeholder and leadership levels

Actively engage in hands-on configuration and declarative build work as needed

Provide accurate estimates for effort, resourcing, and delivery timelines

Support backlog refinement and user story development, ensuring quality and traceability to business value

Lead or support QA and deployment activities, ensuring adherence to DevOps and release management best practices

Monitor solution performance and adoption, and ensure client satisfaction

Monitor and escalate risks and issues, as appropriate

Provide ongoing communication to TruSummit leadership and team members on project status

Support pre-sales activities including scoping, solutioning, and platform demonstrations

Stay current on Salesforce product releases, ecosystem updates, and industry trends

Contribute to internal frameworks, tools, and delivery accelerators to improve solution quality and efficiency

Mentor and guide junior consultants, ensuring delivery excellence and fostering professional growth

Qualification

Salesforce platform expertiseSalesforce certificationsSolution architectureManagement consulting experienceAgile methodologiesInterpersonal skillsWritten communicationVerbal communicationOrganizational skills

Required

5+ years of experience in management consulting, professional services, or advisory roles within a team-focused environment

4+ years leading Salesforce project teams, with demonstrated experience delivering cross-functional, multi-cloud solutions

Proven ability to establish credibility and trust with client executives and internal teams; adept at influencing decisions and building consensus

Strong executive presence—confident, articulate, and able to challenge assumptions constructively while aligning stakeholders around shared outcomes

Exceptional written and verbal communication skills, with the ability to engage effectively across business, functional, and technical audiences

Highly organized and self-directed, with the ability to manage competing priorities and multiple initiatives with minimal oversight

Demonstrated ability to navigate and lead within complex organizational and technical environments; skilled in identifying root causes, analyzing data, and recommending sound solutions

Deep understanding of Salesforce's role in the broader enterprise technology landscape

Expertise in Salesforce declarative configuration tools, e.g., Flow Builder, Lightning App Builder, and Platform Events

Practical experience with formal delivery methodologies (Agile, Scrum, Waterfall), with a strong understanding of project (SDL) lifecycle best practices

Bachelor's degree in Business, Computer Science, Engineering, Marketing, Finance, or a related field; advanced degrees or professional qualifications are a plus

Salesforce Certifications required: Salesforce Administrator, Sales Cloud Consultant, and Service Cloud Consultant

Remote/Telecommute position with the ability to travel up to 30%

Preferred

Master's degree in Business, Information Systems, or a related field is highly advantageous

Advanced Salesforce certifications or accreditations in specialized areas such as Manufacturing Cloud, CPQ, Marketing Cloud, Data Cloud, Revenue Cloud, or Health Cloud

Active participation in the Salesforce ecosystem, including engagement in the Trailblazer Community, speaking engagements, or recognition such as Salesforce MVP or MVP nominee

Familiarity with DevOps frameworks and tooling for Salesforce, including experience with Azure DevOps, Jira, or equivalent platforms to support CI/CD and release governance