San Antonio Shoemakers (SAS) · 1 month ago
Revenue Operations Manager
SAN ANTONIO, TX, US
Full-time
Onsite
Mid LevelSan Antonio Shoemakers (SAS) is a premier American manufacturer of high-quality comfort footwear based in San Antonio, Texas. The Revenue Operations Manager will oversee all orders for various revenue channels and ensure effective operations and support for the sales team.
Manufacturing
Responsibilities
Gain product knowledge on all SAS items, believe that SAS is the best American-made quality comfort footwear and demonstrate that enthusiasm and belief for the product and the company's philosophy through your daily interactions with customers
Supervise releasing and operations associates to include, B2B, MAP process, and the order management team including ensuring proper scheduling
Write SOP for order management processes and complete training with associates
Work with revenue management to complete tasks such as data entry, and report organization and research
Identify and create reports that supports sales and efficiency improvement, and to help prioritize workload
Answer phones and direct questions to appropriate department from the sales force
Follow established procedures, but seek to provide ideas and input for improvements
Escalate issues when appropriate
Must exercise confidentiality
Maintain customer sales and transfer order database, including specific orders and general information
Support department by handling administrative duties and phone calls as needed
Work with Retail, Wholesale, E-commerce to release all orders, ensure all order release at 100%. Research and failed allocations and distribute to appropriate departments for completion
Qualification
Required
Excellent written, oral, and interpersonal communication skills
Be a fast learner that's highly intuitive with computers and technology, and understanding of end-user solutions and their applications
Highly self-motivated, self-directed, and attentive to detail
Ability to effectively prioritize and execute tasks in a high-pressure environment, while maintaining a professional demeanor
Successful working in a team-oriented, collaborative environment
Mature, responsible, and self-motivated with a strong work ethic
Able to interact with all levels of company employees, including management
Able to work independently and with a team
Able to think inside and outside the box, and deliver excellence
Enjoys working in a fast paced environment
Excellent attendance
Must be able to lift 25 lbs
Must be able to sit or stand for 8 – 10 hours
Flexible to work overtime, weekends, or flex schedule depending on business needs
Manual dexterity and coordination
Required to have close visual acuity to perform an activity such as viewing a computer, visual inspection, and prepare and analyze projects
Consistently be able to operate a computer
High School Diploma
Preferred
College preferred
Bilingual or Spanish speaking a plus
Experience or willing learn Salesforce, Service Cloud, Microsoft AX 365, Excel, Word, PowerPoint, Outlook, and Internet navigation tools
Company
San Antonio Shoemakers (SAS)
In 1976, San Antonio Shoemakers (SAS) started a quiet revolution in footwear offering superb craftsmanship and extraordinary comfort.
Founded in 1976
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase