BXP, Inc. ยท 4 hours ago
Property Management Coordinator
San Francisco Bay Area
Full-time
Onsite
New Grad, Entry Level
$58K/yr - $87K/yr
0+ years expBXP, Inc. is a property management company seeking a Property Management Coordinator to assist with day-to-day operations and client relations. The role involves coordinating client requests, managing vendor invoices, and providing high-quality customer service to clients and vendors.
Real Estate
Responsibilities
Create purchase orders and service contracts, code and process vendor invoices utilizing required expense allocations and ensuring vendors are billing according to contracts, negotiated rates and property budgets
Perform Accounts Payables duties and process invoices for the Property Management Office in a timely manner to avoid budget variances
Responsible for diligently reviewing invoices and proactively reaching out to vendors to review questionable or inaccurate billings
Manage and track sustainability statistics for the portfolio to include waste diversion, electrical consumption, and water consumption
Maintain and update insurance certificate files for all contractors performing work at the properties
Manage new vendor setup
Execute prompt, accurate billing of client work orders for billable services on bimonthly basis
Assist with the scheduling of contractor work (ex: window washing) and coordinate with clients
Contribute toward overall office operational needs by helping to provide phone coverage and administrative support related to maintaining property management operations as necessary
Assist Property Management team with gathering and inputting data in property budgets
Assist Property Management in promoting, establishing, and maintaining positive relations with clients and with the day-to-day operations of the property
Answer and route phone calls and emails from clients and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs
Provide clients and vendors with assistance in all aspects of scheduling building maintenance, communicating building procedures and supplying general building information
Notify Property Manager of repeat client complaints or unusual and/or unreasonable situations
Provide high quality of customer service and take an active role in client retention program
Coordinate for and provide clients with weekly, and holiday / special event notifications such as welcome breakfasts, recycling audits/promotional recycling events, bicycle safety events, blood drives, ice cream socials, etc
Update and maintain current daily and emergency client contact lists and client information manuals
Provide support to Property Managers by producing, modifying and/or distributing various forms, spreadsheets, manuals, information packages, and miscellaneous deliverables
Assist in the maintenance of an organized updated manual and electronic filing system for all properties, invoices, purchase orders, vendors, invoices, client work order billings, and other general files
Process correspondence with clients, contractors, and other third parties for Property Management staff
Perform Accounts Payables duties and process invoices for the Property Management Office in a timely manner to avoid budget variances
Assist Property Management with contract documentation while following the policies and procedures of internal controls
Perform other duties and special projects as assigned
Qualification
Required
High school diploma or equivalent certification required
Proven customer service and problem solving skills
Ability to listen, think clearly and to communicate effectively and courteously in challenging and sometimes stressful situations
Excellent written and verbal communication skills
Demonstrated ability to determine needs and achieve results without close supervision
Demonstrated proficiency with Microsoft Office Applications
Ability to organize and coordinate work efficiently and set priorities
Ability to work independently and as part of a team
Consistently project professionalism in representing BXP at all times
Ability to work under pressure and effectively meet deadlines
Flexibility to work beyond the regular work schedule
Preferred
Bachelor's degree preferred
0 to 3 years of previous customer service experience preferred
Prior administrative experience and experience in property and real estate management highly desirable
Benefits
Medical and dental coverage
A retirement savings plan with competitive company match
Backup childcare
Educational assistance
Employee support programs
A generous commuter transit subsidy
Company
BXP, Inc.
At BXP (NYSE: BXP), our people are our most important asset, and our people are passionate about great space and place.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase