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Selective Insurance · 9 hours ago

Liability Claims Specialist-E&S (Remote)

United States

Full-time

Remote

Entry, Mid Level

$72K/yr - $109K/yr

1+ years exp

Selective Insurance is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance. The Liability Claims Specialist-E&S will handle Garage auto property damage claims, focusing on coverage analysis, investigation, negotiation, and ensuring compliance with company policies and regulations.

FinanceFinancial ServicesInsurance

Responsibilities

Receives assigned auto claims and independently reviews/analyzes the policy forms and endorsements to determine applicable coverages, limits, deductibles and settlement calculations, as well as subrogation recovery opportunity

Investigate coverage and issue applicable coverage letters

Gathers appropriate documentation to support the claimed damages through phone/email contact with customers, vendors, and police departments (includes estimates, proof of ownership/value, required company forms, reports, invoices, etc.)

Reviews damage documentation to determine loss amount. Negotiates settlements based on documentation presented, vendor contact/discussions, personal knowledge and experience, customer discussions and policy language

Documents claim files, establishes and updates reserves throughout the life of the claim, maintains suspense system, processes expenses, prepares checks, updates MCS, and sends appropriate letters based on state regulations and company directives

Explores salvage and subrogation potential, as well as arbitration opportunity

Continuously reviews and analyzes investigative information to determine if file is eligible for fraud/SIU handling

Enlists the assistance of vendors and/or other resources to help with remediation services or future analysis of auto damage or settlement values

Ensures compliance with company, state and federal regulations

Qualification

Adjuster licensesGarage Auto policy knowledgeNegotiation skillsTime managementProblem-solving abilityModerate software proficiencyEffective communicationOrganizational skillsSelf-starter