NiCE · 9 hours ago
Senior Windows System Administrator
Sandy, UT
Full-time
Onsite
Mid, Senior Level
4+ years expNiCE is a global leader in software solutions, serving over 25,000 businesses worldwide. The Senior Windows System Administrator will be responsible for the operations of secure and highly available computing platforms, ensuring the reliability and performance of the infrastructure while mentoring junior team members.
Enterprise SoftwareInformation TechnologyRobotic Process Automation (RPA)SecuritySoftware
Responsibilities
Maintain, monitor, and support a production infrastructure environment
Works on one or more base work initiatives
Supports multiple systems or applications of medium to high complexity
Diagnoses and resolves complex hardware, software, and connectivity problems
Follows defined procedures to monitor systems and resolve issues
May participate in planning short term efforts
Reviews performance reports for infrastructure elements
Implements remediation required by audits/assessments, and documents as necessary
Analyzes and reports on operational metrics to understand performance and ensure success in process improvements
May participate in contributing to process and automation improvements by working with appropriate resources
Performs routine maintenance tasks for infrastructure systems such as backups, patching, firmware updates, etc
Maintain lab and production storage systems
Manage Mail, DNS, FTP, IIS, and Application environments
Set up and maintain server system and file security
Cross-train and share knowledge with team
Monitor and optimize performance of infrastructure elements
Maintain documentation of servers and networking equipment
Work with vendors to troubleshoot problems and evaluate new products
Participate in the On-Call rotation
Follow the company Code of Ethics and CXone policies and procedures at all times
Communicates events to stakeholders, teams, and leadership
Qualification
Required
Bachelor's degree in Computer Science, Business Information Systems, or related field or equivalent work experience required
Advanced Troubleshooting Skills
4+ years working in a large production infrastructure
4+ years in Windows Server Administration
4+ years configuring server hardware and OS
Excellent knowledge of Windows Domains, Active Directory, DNS, Mail, DNS
Experience managing enterprise storage solutions
Experience working with Management Systems and SNMP
Experience working in a PCI 1 / FedRAMP compliant environment
Experience managing VMware environment
Preferred
Experience managing HP branded servers and SAN
Linux administration
Experience monitoring and maintaining AWS environments
Experience monitoring and maintaining Azure environments
Experience working with PowerShell and other scripting languages
Company
NiCE
NiCE is transforming the world with AI that puts people first.
5001-10000 employees
H1B Sponsorship
NiCE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (14)
2023 (8)
2022 (8)
2021 (11)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-02-02IPO
Leadership Team
D
David Gustafson
VP, GM of Platform
Matt Reading
VP, Customer Succes
Recent News
Crunchbase News
2025-10-08
2025-09-16
2025-09-12
Company data provided by crunchbase