eBay · 3 hours ago
Manager, Trust Strategy & Ops, eBay Live
San Jose, CA
Full-time
Onsite
Mid Level
$104K/yr - $139K/yr
3+ years expeBay is a global ecommerce leader committed to reinventing the future of commerce. The Manager, Trust Strategy & Operations for eBay Live will develop trust strategies, monitor performance, and influence leadership to enhance trust and safety on the platform.
AuctionsE-CommerceInternetMarketplaceRetail
Responsibilities
Support the Live Business Unit, Trust domain experts, and cross functional partners to develop and execute end-to-end Trust strategies specifically for the live commerce environment
Partner with User Experience Research, Consumer Insights, Analytics, and other teams to develop a deep learning agenda and insights to inform strategy across our trust priorities for eBay Live
Own performance monitoring across our trust priorities, partnering with Analytics to establish and track key metrics for each pillar of our trust strategy. Provide regular updates and actionable insights to leadership. Conduct analysis and generate insights that inform product strategy development
Build and deliver high impact analysis, presentations and business cases to secure approval and/or resources from senior Business, Product and Risk leaders
Qualification
Required
3-5 years of relevant experience in trust & safety, strategy & operations, strategic program management, or related field
Ability to analyze and size complex data, identify critical issues, and develop effective solutions in a dynamic business environment
Meticulous attention to detail with exceptional organizational skills, ensuring accurate policy application, a full understanding of end-to-end business impacts, and efficient management of run-the-business workflows
A continuous improvement mindset with a track record of identifying inefficiencies and implementing innovative process enhancements to increase productivity and drive operational excellence
Excellent verbal and written communication skills, with the aptitude to clearly convey policy changes and decisions, as well as collaborate with various stakeholders
Preferred
Experience in Live shopping or social commerce a plus
Experience with SQL is a plus
Benefits
Target bonus
Restricted stock units
Full range of medical, financial, and/or other benefits
401(k) eligibility
Various paid time off benefits, such as PTO and parental leave
Company
eBay
eBay is a global online marketplace enabling users to buy, sell, and auction new or used items across various categories.
10001+ employees
H1B Sponsorship
eBay has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (572)
2024 (883)
2023 (779)
2022 (682)
2021 (748)
2020 (766)
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
Benchmark
2022-11-07Post Ipo Debt· $1.15B
1998-09-24IPO
1998-01-01Series Unknown
Leadership Team
Jamie Iannone
Chief Executive Officer, eBay
Alex Kazim
VP, GM eBay Services
Recent News
2025-12-31
Yahoo Finance
2025-12-30
Retail Dive
2025-12-24
Company data provided by crunchbase