HTC Global Services · 6 hours ago
AI architect
Grand Rapids, MI
Full-time
Onsite
Senior LevelHTC Global Services is seeking an experienced AI Architect to architect and deliver cutting-edge AI solutions in Document AI, Generative AI, and Agentic AI. The role involves leading teams in building compliance-grade automation systems and ensuring solutions meet compliance, accuracy, and scalability requirements.
Information TechnologyInsuranceSoftware
Responsibilities
Lead design & delivery of AI solutions for Reports Analysis and Auto-Generated Memos
Architect end-to-end AI pipelines: ingestion → validation → agentic flows → human-in-loop review → publishing
Define and enforce prompt engineering strategies and agent orchestration frameworks
Collaborate with Investor Relations, Compliance, and Underwriting teams
Translate business pain points into AI-enabled solutions with measurable ROI
Provide governance & compliance alignment (SOX, privacy, AI ethics)
Select, design, and tune LLMs, OCR engines, and ML models (Claude, GPT, AWS Bedrock, layout-aware extractors)
Define and implement data quality & assurance frameworks (confidence scoring, abstention, exception flows)
Guide deployment architectures in secure production environments
Mentor and guide a distributed team of AI engineers and data scientists
Establish MLOps practices for model monitoring, drift detection, retraining
Ensure delivery of high-quality, reusable frameworks (e.g., Template Repository, Prompt Library)
Qualification
Required
Strong in NLP, LLMs, Document AI, Agentic AI architectures
Expertise in OCR (AWS Textract, Tesseract, PaddleOCR), schema mapping, and extraction models
Proven experience with prompt engineering & orchestration frameworks (LangChain, LangGraph etc.)
Proficiency in cloud-native AI deployments (AWS, Azure, GCP)
Strong grounding in data validation, compliance, and governance frameworks
Ability to lead cross-functional teams across onshore/offshore delivery models
Strong executive communication & client engagement skills
Strategic thinker with a track record of delivering enterprise-scale AI programs
Master's/PhD in Computer Science, Data Science, AI/ML, or related field
Preferred
Certifications in AI/Cloud platforms (AWS ML Specialty, Azure AI Engineer)
Benefits
Group Health (Medical, Dental, and Vision)
Paid Time Off
Paid Holidays
401(k) matching
Group Life and Disability insurance
Professional Development opportunities
Wellness programs
A variety of other perks
Company
HTC Global Services
HTC Global Services Inc., is a global provider of Information Technology and Business Process Services and Solutions.
Founded in 1990
10001+ employees
H1B Sponsorship
HTC Global Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (361)
2024 (367)
2023 (440)
2022 (314)
2021 (227)
2020 (438)
Funding
Current Stage
Late StageTotal Funding
$1.2MKey Investors
Michigan Economic Development Corporation
2024-12-10Grant· $1.2M
Leadership Team
Gunasekaran Nadar
CHIEF FINANCIAL OFFICER
Girish Arora
Vice President, Financial Services and Insurance
Recent News
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