Apply on Employer Site

CCMSI · 8 hours ago

Multi-Line Claim Representative II

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

$65K/yr - $80K/yr

5+ years exp

CCMSI is a leading Third Party Administrator specializing in risk management solutions. The Multi-Line Claim Representative II is responsible for investigating, evaluating, and resolving first- and third-party liability claims, ensuring compliance with corporate standards and client expectations.

Financial ServicesInsuranceRetail

No H1B

Responsibilities

Investigate and adjust multi-line liability claims in accordance with established claims handling procedures using CCMSI guidelines and direct supervision

Review medical, legal and miscellaneous invoices to determine if reasonable and related to the ongoing liability claims. Negotiate any disputed bills for resolution

Authorize and make payment of liability claims utilizing a claim payment program in accordance with industry standards and within settlement authority

Negotiate settlements with claimants and attorneys in accordance with client's authorization

Assist in selection and supervision of defense attorneys

Assess and monitor subrogation claims for resolution

Prepare reports detailing claims, payments and reserves

Provide reports and monitor files, as required by excess insurers

Compliance with Service Commitments as established by team

Delivery of quality claim service to clients

Qualification

Auto liability claim handlingLitigation experienceDrafting coverage lettersAnalytical skillsNegotiation skillsDecision-making skillsBilingual (Spanish)Organizational skillsCommunication skills

Required

5 - 10 years of auto liability claim handling experience

Litigation experience

Experience drafting coverage letters

Strong analytical, negotiation, and decision-making skills

Ability to manage workload independently in a fast-paced, multi-jurisdiction environment

Excellent written and verbal communication skills

Strong organizational skills with consistent attention to detail

Reliable, predictable attendance during core client service hours

Preferred

Experience with public entity claims is preferred

Bilingual (Spanish) proficiency — This role may involve communicating with injured workers, employers, or vendors where Spanish-language skills are beneficial but not required