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MYR Group · 6 hours ago

Fleet Telematics Support Technician

Bargersville, IN

Full-time

Hybrid

Entry Level

1+ years exp

MYR Group is a publicly traded holding company with over 8,500 employees, specializing in electrical construction projects. The Telematics System Analyst will coordinate all Telematics activities for the Fleet organization, including managing hardware installations, reporting requests, and system user management activities.

ConstructionElectrical DistributionIndustrial

No H1B

Hiring Manager

Joseph Santos

Responsibilities

Device installation and maintenance

Manage new device installations

Activate and terminate devices

Set up and maintain user profiles

Troubleshooting

Identify non-communicating devices; build appropriate work orders for correction

Investigate mileage and hours differences between Fleet data and Telematics

Investigate public complains and provide reports

Telematics system administration

Provide various reports including alerts

Reconcile monthly invoicing

Ensure ignition sequences are collected on equipment

Ensure aerial components collect PTO measurements

Develop & deliver employee training on Telematics

Any other activities necessary to assist in maintaining accurate and useful Telematics data

Regular and predictable attendance

Other duties as assigned

Essential functions of this position are to be performed at a Company-designated office or field location

Understand and comply with the Company's Code of Business Conduct and Ethics Policy and other industry-specific professional and ethical standards

Qualification

Telematics softwareTelematics trainingMS Office SuiteFleet operationsAnalytical thinkingCommunication skillsProblem-solving skillsTime management

Required

1 to 3 years of experience working with Telematics software application

Prior experience providing Telematics training and support to users

Analytics and reporting experience related to Telematics data

Good verbal and written communication skills

Good analytical thinking skills

Detail oriented with strong problem-solving skills

Time management skills

Proficiency in MS Office Suite

Ability to maintain confidentiality

Working knowledge of Fleet operations

Preferred

Bachelor's or Associate's degree in Information Technology, Computer Science, Business or comparable field preferred; or equivalent combination of education and experience

Benefits

Medical, Basic Vision, Regenexx, Teledoc, Hearing, Mental Health (Low deductibles and out-of-pocket maximums) - Fifteen Dollar weekly premium for employee or employee plus family coverage.

Dental - 100% employer-paid premium.

ThrivePass Health & Wellness Reimbursement Program - Twelve hundred dollars annually for health and wellbeing-related purchases.

Annual Paid Time Off starting at 15 days plus 10 paid Holidays (Cultural Celebration Day is a floating holiday).

Generous 401(k) Plan with 100% match up to 6%; immediate vesting, and Annual profit-sharing potential.

Superior educational assistance program (support for educational costs, internal training, and more!).

Company-paid short and long-term disability, life, and accidental death & dismemberment.

Company-paid business travel accident insurance.

Employee Assistance Plan (EAP).

Various voluntary plans available including supplemental vision, accident and critical illness, ID theft, group legal, group auto & home, and additional voluntary life insurance plans for employees and dependents.