Ethos Veterinary Health · 1 month ago
Emergency Triage Technician or Assistant, UVES
Greenville, SC
Full-time
Onsite
Mid, Senior Level
$22/hr - $30/hr
2+ years expEthos Veterinary Health is a leader in veterinary medicine, dedicated to providing high-quality care for pets. They are seeking an Emergency Triage Technician or Assistant to perform basic triage on incoming ER cases, support front desk staff, and ensure high-quality patient care in a collaborative environment.
Health CareMedicalVeterinary
Responsibilities
Perform basic triage on all incoming ER cases and determine appropriate acuities, aid technical floor staff with STAT cases, check-in and input basic history all ER patients into Smartflow, Ezyvet, and Cubex
Create, discuss, and obtain signatures on estimates and consents (CPR, DNR, Treatments, etc.) with owners. Prioritize patient care and client experience by providing gold standard treatment
Support the front desk staff, answer incoming ER phone calls, obtain and attach patient records if not done so already, discharge patients when needed. Be a liaison between ER and front desk teams, including answering questions and handling patient related issues. Address client concerns professionally and respectfully
Attend required staff meetings, department meetings, and training sessions. Follow hospital policies and OSHA safety standards. Support a collaborative and safe work environment and perform other duties as assigned to ensure high-quality patient care and smooth hospital operations
Qualification
Required
5+ years ER experience preferred, minimum 2 years' experience in veterinary triage/critical care medicine
Proficiency in advanced veterinary knowledge including restraint, diagnostic imaging, phlebotomy, venipuncture, anesthesia induction, monitoring, fluid therapy, drug calculations, laboratory equipment and procedures, pharmacology, disease processes, etc
Ability to recognize a patient in critical condition (i.e. a STAT patient)
Excellent communication skills and client services; the ability to multitask on the phone and computer
Effective communicator with clients in stressful/high emotion situations
Open to direct communication with the doctor on staff and support team
The ability to adapt to high volume caseloads in regard to getting patients in for treatment and discharged post care
Fluent English skills (speaking & reading) are required for the role
Preferred
Experience as a receptionist or Client Service Representative preferred
Fluency in multiple languages a plus
Benefits
Paid and Employer-Provided Continuing Education Opportunities, including an annual on-site CE event and rotational CE funding.
Out of State License Transfer Costs Covered by UVES
Generous Paid Time Off policy, and Paid Holidays
Medical, Dental, and Vision Health Insurance Plans
Discounted Employee Pet Insurance
Discounted Employee Pet Care Services at UVS
Discounted Employee Pet Food Discounts through Hill's and Royal Canin
401k Planning, with Employer Matching Structure
Access to Ethos-wide expansive VetBloom Learning and Development platform with RACE approved CE
Recover CPR certification initiatives
Ethos Peer-to-Peer Mentorship Networks for continued LVT growth and aspiring VTS team members
And more!
Company
Ethos Veterinary Health
Ethos is a veterinary health company with hospitals that provide advanced veterinary medical services.
10001+ employees
H1B Sponsorship
Ethos Veterinary Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-16Acquired
Leadership Team
Patrick Welch
Executive Leadership Team Member
Recent News
Seattle TechFlash
2025-09-09
Company data provided by crunchbase