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HCA Healthcare · 7 hours ago

Program Assistant WFH

Sunrise, FL

Full-time

Onsite

Entry Level

1+ years exp

HCA Healthcare is a leading healthcare organization that prioritizes the investment in its team members. The Program Assistant WFH is responsible for assisting Travel Recruiters and Program Managers with various tasks, ensuring effective communication and timely follow-ups to support recruitment efforts.

BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care

Responsibilities

Maintains open communication with Travel Recruiters, Program Managers, Director of Recruitment and Director of Travel Operations in an effort to meet special needs and address problems or concerns

Responses to supervisors and co-workers request for information and assistance in a timely manner

Receives and screens travelers, client facilities and vendor partners’ inquiries. Forwards inquiries or complaints to the appropriate individual for resolution and follows up in a timely manner to ensure issue was resolved satisfactorily

Answers the telephone; provides courteous, effective assistance to callers; takes and relays accurate, timely messages

Checks the 'Recruiter Line' on a daily basis and forwards the messages accordingly

Supports Recruitment in tracking Nurse Competency Testing and Checklists, applications and system updates

Manages all leads received from 'Applicant Tracking Systems' as well as interdepartmental/intercompany referral leads (i.e. account managers, local offices etc.)

Interacts with all team members to constantly improve the submission turnaround time with client

Assists in screening vendor candidate submissions and inputs/updates information in appropriate databases in a timely manner

Assists in obtaining all travel needs and inputs information into the Travel Module

Processes travel vendor confirmations in StaffRx for appropriate booking of assignment

Process vendor candidates for eSAF

Immediately communicates all issues related to the quality of care rendered by travel staff to the appropriate Hospital Account Manager

Assist in providing client facilities and vendor partners with required documents and information for travelers currently on assignment and future starts

Provides coverage for and supports Travel Administrative Assistant as necessary

Other duties as assigned

Qualification

Microsoft OfficeCustomer ServiceClerical ExperienceMulti-taskingOral CommunicationWritten CommunicationOrganizational SkillsTeamwork

Required

High School Diploma or GED Equivalent required

At Least 1-3 Years Clerical Experience

Excellent oral and written communication skills

Excellent organizational skills

Ability to multi-task, and handle multiple priorities

Ability to provide a high level of customer service

Ability to work well independently and within a team environment

Must have knowledge of Microsoft Office such as Outlook, Word and Excel

Maintains open communication with Travel Recruiters, Program Managers, Director of Recruitment and Director of Travel Operations in an effort to meet special needs and address problems or concerns

Responses to supervisors and co-workers request for information and assistance in a timely manner

Receives and screens travelers, client facilities and vendor partners' inquiries

Answers the telephone; provides courteous, effective assistance to callers; takes and relays accurate, timely messages

Checks the 'Recruiter Line' on a daily basis and forwards the messages accordingly

Supports Recruitment in tracking Nurse Competency Testing and Checklists, applications and system updates

Manages all leads received from 'Applicant Tracking Systems' as well as interdepartmental/intercompany referral leads

Interacts with all team members to constantly improve the submission turnaround time with client

Assists in screening vendor candidate submissions and inputs/updates information in appropriate databases in a timely manner

Assists in obtaining all travel needs and inputs information into the Travel Module

Processes travel vendor confirmations in StaffRx for appropriate booking of assignment

Process vendor candidates for eSAF

Immediately communicates all issues related to the quality of care rendered by travel staff to the appropriate Hospital Account Manager

Assist in providing client facilities and vendor partners with required documents and information for travelers currently on assignment and future starts

Provides coverage for and supports Travel Administrative Assistant as necessary

Other duties as assigned

Exert up to 20 lbs force occasionally and/or up to 10 lbs frequently

Requires prolonged sitting and some bending, stooping, and stretching

Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment

Requires the perceiving the nature of sounds at normal speaking levels with or without correction; ability to receive detailed information through oral communication, and to make the discriminations in sound

Requires normal range eyesight to record, prepare, and communicate appropriate reports

Requires dexterity to type

Work is performed in an office environment and involves frequent contact with staff and the public

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Company

HCA Healthcare

Glassdoor3.3

HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.

Founded in 1968

Nashville, Tennessee, USA

10001+ employees