NYU Hospital for Joint Diseases · 1 month ago
Assistant Manager/ Office Coordinator
Phoenix, AZ
Full-time
Onsite
Mid Level
$28/hr - $30/hr
3+ years expNYU Hospital for Joint Diseases is seeking a highly organized Office Coordinator who will also serve as the Assistant Manager for their practice. This role is essential for supporting daily office operations, coordinating administrative functions, and enhancing communication across the practice while also providing guidance to front office staff.
Hospital & Health Care
Responsibilities
Daily Office Operations: Coordinate and maintain the overall flow of the administrative side of the practice, ensuring smooth operations across scheduling, patient communication, and front office tasks
Cross-Department Coordination: Serve as the communication bridge between front office, clinical team, hygienists, and the Office Manager to ensure alignment and efficiency in daily workflow
Documentation & Compliance: Oversee document organization, patient forms, records accuracy, HIPAA compliance, and administrative reporting
Inventory & Supply Oversight: Monitor and coordinate ordering of office supplies, administrative tools, forms, and front-office materials; assist in maintaining vendor relationships
Office Systems & Technology: Support the setup, updates, and functional use of dental software (e.g., Dentrix) and office equipment; troubleshoot minor operational issues
Reporting & Data Tracking: Assist the Office Manager by generating daily/weekly office performance reports, tracking KPIs such as scheduling efficiency, collections, new patient metrics, and unscheduled treatment
Operational Support: Participate in planning office initiatives, workflow improvements, staff communications, and other administrative enhancements that improve practice operations
Payment Collection: Handle all patient financial transactions with accuracy, including payments, balances, statements, and processing adjustments
Insurance & Billing Coordination: Support insurance verification, claims submission, payment posting, account reconciliation, and patient billing questions
Treatment Coordination: Present treatment plans, review financial options with patients, and ensure clear communication between clinical and administrative teams
Scheduling Management: Maintain a well-organized provider schedule, optimize patient flow, and support efforts to reduce gaps and cancellations
Team Support & Oversight: Provide guidance and direction to front office staff, helping them prioritize tasks and follow established procedures
Training & Onboarding: Train new hires and support ongoing development of front office team members on office protocols, software, and patient service standards
Work Environment Leadership: Help promote a positive, team-oriented culture, reinforcing effective communication and professionalism throughout the front office
Problem-Solving: Address patient or staff concerns proactively; help resolve scheduling conflicts, communication gaps, and workflow challenges
Qualification
Required
Minimum 3 years of experience in a dental front office, with at least 1 year of leadership, coordination, or supervisory duties
Strong knowledge of dental processes, insurance billing, patient accounts, and treatment coordination
Exceptional organizational, communication, and multitasking abilities
Proficiency in Dentrix dental management software
Ability to manage administrative systems, maintain structure, and support office-wide operations
Professional, reliable, positive, and team-focused demeanor
Benefits
Health, dental, and vision coverage
401(k)
Paid holidays and paid time off
Training and professional development opportunities
Supportive and collaborative work environment
Company
NYU Hospital for Joint Diseases
At NYU Langone Orthopedic Hospital, formerly known as Hospital for Joint Diseases, our doctors, nurses, and other healthcare professionals provide the highest-quality medical and surgical care for the prevention, treatment, and rehabilitation of orthopedic, musculoskeletal, rheumatic, and neurological conditions, as well as other related diseases and injuries.
New York, New York, US
1001-5000 employees
H1B Sponsorship
NYU Hospital for Joint Diseases has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (5)
2021 (8)
2020 (35)
Funding
Current Stage
Late StageCompany data provided by crunchbase