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BankUnited · 1 hour ago

Financial Specialist Leader (Head Teller) Sarasota Southside Village Branch

Sarasota, FL

Full-time

Onsite

Mid, Senior Level

3+ years exp

BankUnited is a financial institution seeking a Financial Specialist Leader to provide leadership to tellers in the assigned branch. The role involves supervising day-to-day operations of the teller line and ensuring customer banking needs are met while achieving referral and service goals.

BankingFinanceFinancial Services

Diversity & Inclusion

Responsibilities

Maintains direct responsibility for supervising the day-to-day operations of the teller line

Coordinates workflow of tellers

Coordinates operational activities within their authority. Keeps Branch Assistant Leader and Market Leader apprised of all issues

Achieves individual referral goals through cross selling of all credit, non-credit, and fee income and alternative investment goals. Works with tellers to achieve referral goals and track teller performance. The FSL takes the lead role in being the "operational coach" for the teller line

Serves as teller cashing checks and processing deposits; issues and receives negotiable instruments

Cross-trains on the products and operational processes associated with the Platform and assists clients with related activities, such as opening accounts, as needed

Centrally maintains reserve and working supplies of negotiable instruments, including, but not limited to: official checks, money orders, and counter checks

Balances out branch to standard cash limit, prepares cash shipments to Federal Reserve intermediary banking institution and reconciles cash general ledger account

Maintains and controls vault cash

Ensures that tellers adhere to all current policies, procedures and regulations including compliance and security

Conducts Teller meetings to discuss branch issues, regulatory updates, and/or to explain procedural changes/practices

Works with Assistant Branch Leader to address operational exceptions and maintain operational soundness of Teller line

Assists tellers with identifying and correcting out-of-balance conditions

Works with Market Leader/Assistant Branch Leader to develop weekly schedules

Participates with Market Leader/Assistant Branch Leader in evaluation of teller performance. Participates in corrective action process

Advises Market Leader/Assistant Branch Leader of discrepancies from standard operating procedures so proper corrective action can be taken

Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.)

Adheres to Bank policies and procedures and completes required training

Identifies and reports suspicious activity

Qualification

Teller OperationsCash ManagementLeadershipCross SellingRegulatory ComplianceTeam CoordinationCommunication

Required

HS Diploma or GED required

Minimum of 3-5 years job experience as a Teller/Senior Teller or demonstrated leadership/supervisory ability in operations area related to Bank or retail operations required