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RealManage · 1 month ago

Onsite Lifestyle Coordinator (STVAZ2025)

San Tan Valley, AZ

Part-time

Onsite

New Grad, Entry Level

$19/hr - $21/hr

RealManage is a dynamic, technology-driven HOA management company that values innovation and teamwork. The Onsite Lifestyle Coordinator is responsible for developing and implementing social programs, managing daily operations at the amenity center, and ensuring high levels of customer satisfaction while supporting community events.

Real Estate

Responsibilities

Adhere to the company’s guiding principles and respond to all calls/emails within 24 hours

Provide amenity center tours to prospective buyers

Welcome all new homeowners and walk them through orientation, including, but not limited to, providing a welcome packet, mailbox keys, key fobs, gate decals, explaining the HOA website, community events, amenity rules & regulations, and more

Manage the HOA website & key fob system to ensure accurate entry of all new resident information

Serve as local resource and liaison between the residents, HOA, and developer

Maintain the Welcome & Amenity Center, ensuring it is clean and properly prepared for residents at all times

Assist in community email blasts, including the weekly newsletter

Coordinate event setup, management, and clean up with the Lifestyle Director

Create themed event flyers as needed, following legal guidelines

Manage HOA online Calendar, add events, flyers, and RSVP’s

Solicit and manage sponsorships for events as needed to increase the budget given

Recruit and organize volunteers

Provide assistance to resident-run groups when requested

Conduct satisfaction surveys as needed to obtain resident feedback on past experiences or ideas for new events within the community

Maintains detailed records of programs, including creating an Event Planning Sheet and Event Review for each event, and writes follow-up “thank you” letters as needed

Addresses and resolves resident and guest complaints related to the department, involving the Manager as needed for follow-up

Build and maintain positive relationships with residents to ensure high service levels, timely resolution of concerns, effective communication, and continuous improvement in community services

Attend monthly meetings and training as required

Conduct business with the highest standards of personal, professional, and ethical conduct at all times

Display exceptional ability to analyze and handle a variety of situations that could otherwise become potential problems

Prioritize and complete various projects and other work-related tasks as needed and assigned

Qualification

Event CoordinationCommunity EngagementCustomer ServiceCommunication SkillsVolunteer ManagementRecord KeepingProblem Solving

Required

Adhere to the company's guiding principles and respond to all calls/emails within 24 hours