Apply on Employer Site

Brightstar Lottery · 1 month ago

Computer Operator I - DCA

West Greenwich, RI

Full-time

Onsite

Entry Level

$21/hr - $24.90/hr

1+ years exp

Brightstar Lottery is a global leader in lottery solutions, known for delivering secure technology and comprehensive solutions. The Computer Operator role involves monitoring and supporting gaming operations, conducting system analysis, and ensuring the security and efficiency of technology operations.

ComputerGamingInformation ServicesInformation TechnologyManufacturing

Responsibilities

Provide entry to intermediate level monitoring and support for operating equipment for one or more jurisdictions, ensuring flawless operations 24/7

Conduct intermediate level analysis of systems and servers pertaining to host systems, middleware, applications, and existing tools

Monitor logical security through the use of established tools and procedures

Gain hands-on experience in identifying and resolving network technology issues associated with IP network devices and backbone transports

Effectively carry out, verify, and restore predefined processes in the operational checklists to guarantee the successful completion of draw processing, day-end processing, system balancing, file system maintenance, change requests, report/file transfers and deliveries, messaging and jackpot details, system locations/configurations, and internal/external customer requests

Coordinate, carry out, verify, monitor, follow up on, and address internal and external customer requests in accordance with established guidelines

Submit recommendations to create and maintain operational procedures and checklists

Qualification

Unix/LinuxVMwareFTP/SFTPTivoliNagiosSolarWindsMicrosoft Office SuiteWritten/oral reportingInterpersonal skillsCommunication skills

Required

Two-year technical college degree or comparable experience of one - four years

Able to navigate through Unix/Linux (Red Hat)/AIX/VMS/DOS and perform basic commands

Working knowledge of VMware environments, VMware monitoring tools, FTP/SFTP protocols with an understanding or intermediate knowledge of Retailer POS, call center tools/functions, Tivoli, Nagios, OP5, SolarWinds, RUnscope, Monitis, Symantec Veritas, and Jira

Knowledge of business administration systems (i.e., Microsoft Office Suite, particularly Outlook, Word and Excel)

Excellent written/oral reporting skills, interpersonal skills, the ability to communicate at all levels of the organization/customers, and where applicable, must be able to monitor and troubleshoot multiple technologies