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California State University, Fullerton · 19 hours ago

Loan Counselor (Student Services Professional III)

Fullerton, CA

Full-time

Onsite

Mid Level

$5,540/mo - $7,893/mo

3+ years exp

California State University, Fullerton is a leading campus dedicated to student success and workforce development. The Loan Counselor will assist students in making successful progress toward their degree objectives by providing information, direction, and service, while also managing complex loan processing activities.

Higher Education

No H1B

Responsibilities

Plan, lead, and direct complex activities of loan processing requiring independent thinking and applying personal judgment

Provide comprehensive counseling to students on complex matters, using sensitivity, with the ability to adopt an effective course of action

Perform verification of applicant information that are of the most-complex and require independent thinking to seek alternative solutions

Other duties as assigned

Qualification

Counseling techniquesFinancial aid experienceConflict resolutionVerbal communicationWritten communicationAnalytical skillsOrganizational skillsInterpersonal skillsTeam collaboration

Required

Bachelor's degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field

A master's degree from an accredited college or university in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience

A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience

Ability to plan, develop, coordinate, supervise, and organize programs and activities

Ability to interact with a diverse student population, faculty, staff, and the public

Ability to analyze complex situations accurately and adopt effective courses of action

Ability to advise students individually and in groups on complex student-related matters

Ability to complete assignments without detailed instructions

Ability to establish and maintain cooperative working relationships with a variety of individuals

Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization

A background check (including a criminal records check) must be completed satisfactorily and is required for employment