TD SYNNEX Multi-Country Area (English) · 1 month ago
Customer Care Analyst II
Greenville, SC
Full-time
Onsite
Mid Level
4+ years expTD SYNNEX Corporation is a leading provider of IT solutions and services. They are seeking a detail-oriented Customer Care Analyst II to enhance customer service experiences by addressing inquiries related to returns and shipments.
Information Technology & Services
Responsibilities
Resolving customer inquiries pertaining to return authorizations and short shipments
Damaged or lost shipments
Qualification
Required
Minimum of four to six years of prior working customer service experience
Experience with long-term vendor interaction
Ability to perform research as needed to facilitate prompt resolution based on policies and procedures
Proven communication skills
Strong work ethic
Ability to work in a challenging, fast-paced, energetic environment
Detail-oriented
Hands-on
Results-driven
Ability to excel in a team environment
Benefits
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Company
TD SYNNEX Multi-Country Area (English)
We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase