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Murgado Automotive Group · 1 month ago

BDC Representative - Midlothian

Midlothian, VA

Full-time

Onsite

New Grad, Entry Level

$16/hr - $16/hr

Murgado Automotive Group is committed to delivering exceptional customer experiences at Mercedes-Benz of Midlothian. They are seeking a dedicated Business Development Center (BDC) Representative responsible for managing incoming leads and scheduling appointments to support sales and service departments.

AutomotiveTransportation

Responsibilities

Respond to inbound leads promptly and professionally via phone, email, and online chat

Follow up with potential customers to nurture relationships and encourage dealership visits

Schedule sales and service appointments for customers

Maintain accurate records of customer interactions in our CRM system, Vollie

Assist with various marketing and outreach efforts to generate new leads

Collaborate with sales and service teams to ensure seamless customer experiences

Qualification

CRM softwareCustomer serviceSales experienceMicrosoft Office SuitePassion for brandCommunication skillsOrganizational skillsTeam-orientedAttention to detail

Required

High school diploma or equivalent

Previous experience in a customer service or sales role, preferably in the automotive industry

Excellent communication and interpersonal skills

Proficiency with CRM software and Microsoft Office Suite

Strong organizational skills and attention to detail

Ability to work in a fast-paced, team-oriented environment

Passion for the Mercedes-Benz brand and a commitment to delivering exceptional customer service

Benefits

Comprehensive health, dental, and vision insurance.

401(k) retirement plan with company match.

Paid time off and holidays.

Ongoing training and development opportunities.

Employee discounts on vehicle purchases and services.

Company

Murgado Automotive Group

Murgado Automotive Group is one of America’s most exciting automotive groups, where you will find an extensive selection of Audi, Alfa Romeo, Bentley, BMW, Buick, Cadillac, Ferrari, GMC, Honda, Infiniti, Mazda, Mercedes-Benz Luxury Pre-Owned, Porsche, Volkswagen & a wide variety of Certified pre-owned vehicles.

Founded in 2001