Cathay Bank · 4 hours ago
Business Process Analyst
Cathay Bank is a financial institution that values its team members and fosters a caring culture. The Business Process Analyst is responsible for identifying and implementing operational processes that enhance efficiency, analyzing financial data to identify risks and opportunities, and supporting user acceptance testing for banking applications.
BankingFinanceFinancial Services
Responsibilities
Support Business Units reporting needs by gathering and analyzing data using Business Intelligence (BIC) for the purpose of identifying solutions for strategic business needs and/or operational requirements
Design and develop reports using Business Intelligence (BIC) to support the operations department in meeting operational and strategic reporting requirements
Maintain a library of model reports for various types of recurring or repetitive information gathering
Validate the integrity of reporting models and make changes as required
Compile data and prepare regularly scheduled or special management report requests
Assist with all aspects of systems related requests, including system testing and documentation
Manage the Business Change Request (BCR) process by guiding stakeholders through BCR forms submission, documentation for testing and validation and official sign-off for enhancements and changes
Open and monitor tickets with vendors such as FIS and Trustage for any IBS Insight and/or form issues
Qualification
Required
Education: College Graduate or equivalent experience required
Experience: Minimum three years of experience in banking/financial services
IBS Insight Deposit System knowledge including familiarity with BIC, TellerInsight, Sales Management and Deposit Origination functionality required
System testing experience required
Must have a good understanding of banking and branch operations
Skills/Ability: Analytical approach to research
Good understanding of project management concepts
Good organizational skills
Ability to communicate with staff at all levels
PC proficiency, including Excel, Word and PowerPoint
Ability to work with minimal supervision
Familiarity with branch and back-office functions, systems and related policies and procedures and regulatory issues
Ability to work independently and in a team environment
Ability to organize and coordinate multiple tasks
Detail oriented
Strong analytical, critical thinking along with written and verbal communication skills
Must show initiative, be self-motivated, and adapt well to a changing environment
Must be committed to seeking opportunities for improvement and possess the ability to achieve results despite challenges
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
Long-term disability insurance
Flexible spending accounts (FSAs)
Health saving account (HSA) with company contributions
Voluntary coverages
401(k)
Company
Cathay Bank
Cathay Bank is a financial services company originally founded to support Los Angeles’ growing Chinese American community. It is a sub-organization of Cathay General Bancorp.
Funding
Current Stage
Late StageRecent News
Morningstar.com
2025-11-10
The Real Deal
2025-10-26
Company data provided by crunchbase