Crown Roofing & Waterproofing · 1 month ago
Systems and Operations Administrator
Plantation, FL
Full-time
Onsite
Mid Level
3+ years expCrown Residential LLC is seeking a Systems & Operations Administrator responsible for administration, data conversion, and implementation of new processes within software platforms. The role involves supporting onsite teams, training employees, managing software support, and ensuring adherence to operational best practices.
Home ImprovementResidentialService Industry
Responsibilities
Responsible for the data conversion process and setup of the software platforms during community acquisitions, management transitions and dispositions
Functions as the primary software support/troubleshooting liaison. Assists community teammates with questions, corrections and updates
Provides ongoing training to employees and supports the execution of large-scale company rollouts
Research and Implementation of new products and or additions to existing products while providing ongoing support services to ensure successful adoption
Attends regular training classes and stays informed of product development/issues and provides recommendations for enhancements to ensure product efficiency/innovation
Manages user and group security access to all software product modules
Serve as liaison to ensure consistent communication between parties regarding issues and enhancements
Collaborate and provide vendors with approved system integrations
Ensure communities are adhering to Standard Operating Procedures (CR Live Guide), including but not limited to screening, vendor compliance, payment processing, purchasing, data security and utility management
Assist with a variety of transitional tasks assigned by supervisor, during community transitions and management take-overs
Responsible for effectively communicating and resolving problems with software development company
Qualification
Required
A minimum of three years' experience in residential community management
Familiarity with RealPage products required
Advanced technical and analytic skills (Microsoft Excel, Word)
Ability to respond to teammates, vendors and clients in an effective, clear, friendly manner
Strong project management skills required; ability to manage multiple priorities simultaneously
Strong attention to detail
Ability to adapt and change and work in a dynamic environment
Ability to work outside normal business hours at times depending on workload
Ability to travel (up to 50%)
A High School education or equivalent is required
Ability to fluently read and write English
Accurately perform intermediate mathematical functions and use all on-site resident management software functions
Ability to work a minimum of 40 hours per week, Monday through Friday would be the standard schedule, although weekends may be required if needs change or if attendance of a conference requires it
Ability to travel frequently in state or out of state
Valid driver's license and current automobile insurance is required; position requires own vehicle to fulfill all of job's functions
Excellent communication skills
Strong administrative and organizational skills
Strong time management skills and ability to prioritize wisely
Strong Royal Service orientation
Good understanding of basic accounting practices
Ability to drive and access to a car
Basic computer and Internet knowledge
Intermediate knowledge of MS Word and Excel; proficiency with Outlook
Ability to operate and understand personal computer functions and company utilized software packages
Commit to ongoing professional development and career growth
Preferred
College degree is a plus but not a requirement
Company
Crown Roofing & Waterproofing
At Crown Roofing & Waterproofing we work with you to protect your commercial investment with our comprehensive commercial roofing and waterproofing solutions.
501-1000 employees
H1B Sponsorship
Crown Roofing & Waterproofing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase