GSTV · 3 hours ago
Manager, Infrastructure Partnerships
United States
Full-time
Hybrid
Senior Level
5+ years expGSTV is dedicated to building an inclusive team and culture, and they are seeking a Manager, Infrastructure Partnerships to evolve their media network supply management group. This role focuses on establishing and managing strategic partnerships within the fuel and convenience industry to enhance network health and performance.
Marketing & Advertising
Responsibilities
Develop project plans to support onsite POP remediation including scopes of work, service provider assignments, timelines, hardware procurement lead times, and dependencies in collaboration with project sponsors
Manage the RFQ (request for quote) process to complete scope of work requirements. Create request documentation, engage with performing service entities, archive quotes received, and approve activities within budgeted parameters
Communicate pre-staging requirements to manufacturer helpdesk and onboarding support teams for remedial site visits in advance of onsite activity
Effectively analyze post site visit technician notes to improve lessons learned documentation and build out recommended activities for other offline populations
Update Salesforce and other tracking databases to ensure project milestones are captured including but not limited to ASO/ASC sourcing, RFQ status, PO creation, hardware acquisition, validation results, WO completion approvals, and invoice processing
Develop MNSP provider repository for all active and inactive site profiles. Establish mitigation protocols for populations that remain offline and are linked to MNSP categoric ruleset issues
Serve as a liaison between our Finance team and the credit underwriting at new to GSTV ASC/ASO’s to facilitate expedited new customer set ups
Onboard new to GSTV ASO’s and ASC’s by identifying applicable coverage areas, strength of technician counts, certifications, reputation, and overall scalability of providers
Communicate projected site schedules to both chain and independent retailer stakeholders. Ensure LOA’s (letter of authorization) are available and accessible to the performing technicians at site level
Coordinate daily network and infrastructure support activities across multiple locations and teams
Monitor project timelines, track milestones, and ensure deliverables align with departmental objectives
Serve as the primary point of contact for internal stakeholders and external vendors, ensuring timely updates and clear communication
Support issue resolution by gathering necessary data, logging incidents, and facilitating follow-up actions to maintain network uptime
Maintain accurate records and reporting dashboards using tools such as Excel, Smartsheet, and other operational platforms
Assist in planning and documentation for upgrades, maintenance windows, and change management activities
Collaborate cross-functionally with engineering, client services, and technical support to ensure seamless project execution
Provide administrative and analytical support to leadership, compiling data for performance insights and continuous improvement
Other duties as assigned
Qualification
Required
Experience in operations, project coordination, or technical support roles, ideally in network or infrastructure environments
A pragmatic approach that balances both vision and business value on multiple time horizons, a strong track record of delivering results through strategic partnerships and a history of managing projects from conception through completion
Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint); Smartsheet or similar project tracking tools
Strong organizational skills with attention to detail and ability to manage multiple priorities
Excellent communication and interpersonal abilities in cross-functional settings
Demonstrated problem-solving and analytical skills with a customer-focused mindset
Must have 5-7 years of experience in the fuel/convenience industry, specifically in a service/project management capacity
Experience with the installation and maintenance of petroleum equipment
Bachelor's degree or equivalent combination of experience and education
Preferred
Familiarity with Invenco by GVR: Encore 700's, Flex IV, Flex VI, Dover Fueling Solutions: Wayne Ovation 2 IOTV, Anthem, NCR-Optic, Verifone & Passport is ideal
Benefits
Medical
Dental
Vision
Paternal Leave
Life Insurance
Accident
Critical Illness
Hospital Indemnity
STD/LTD + Vol Plans.
Paid Holidays
20 PTO days + Sick time
Perks
HSA and FSA and Lifestyle Spending Account (1 st of mo after 30 days)
401K Match (90 days)
Company
GSTV
GSTV is a data-driven, national video network delivering targeted audiences at scale across tens of thousands of fuel retailers.
51-200 employees
H1B Sponsorship
GSTV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
Laura Bishop
Senior Vice President, Client Partnerships
Anya Harris
Vice President, Client Partnerships
Company data provided by crunchbase