The RealReal · 2 hours ago
Director, Product Management - Remote USA (*eligible states)
United States
Full-time
Remote
Director/Executive
$240K/yr - $270K/yr
8+ years expThe RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. As a Director of Customer Product Management, you will lead the execution of customer-facing experiences and develop strategies to enhance customer experience while aligning with corporate goals.
E-CommerceFashionLifestyleMarketplace
Responsibilities
Define strategies for product domain, which bring together a holistic understanding of the company goals, market trends, competitive landscape, and achieve an outcome based on data and research
Develop and champion a product vision, product strategy, and product roadmap in support of corporate goals and objectives
Oversee a complex domain with multiple products & lead a team to bring the roadmap to fruition
Use customer & market research, consignor feedback, and competitive analysis to identify new product opportunities and enhancements
Define, track and improve key product metrics
Present and clearly articulate product strategy to the development team and company leadership
Collaborate with the business, user experience and development teams during discovery to assess value, usability and feasibility of product features
Specify, prioritize and communicate high level and detailed product specifications using user stories, business rules, flows, use cases and user flows
Collaborate closely with the development team during the development cycle, attending daily standups and leading backlog grooming and sprint planning sessions
Identify necessary and/or desirable third-party features; evaluating and selecting vendors, negotiating agreements and contracts, and managing partnership integration
Work closely with marketing & merchandising to launch products and ensure their adoption
Coordinate post-launch activities to validate the product works as designed and that operational processes dependent on the feature successfully complete acceptance testing
Qualification
Required
8+ years of experience in Product Management, including eCommerce, fashion, and/or martech
5 + years of people management experience
Proven track-record: past projects were consistently successful (i.e. met the consumer's need, met business objectives, delivered on-time with no/few surprises)
Strong understanding of user-centered design and usability
Strong attention to detail
Strong communication and organizational skills
Ability to multitask and prioritize own work
Preferred
Marketplace experience: experience in an online retail environment (direct to consumer)
Strong preference for candidates currently residing in the San Francisco Bay Area
Benefits
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
Company
The RealReal
The RealReal is an online marketplace for authenticated and consigned luxury goods.
1001-5000 employees
H1B Sponsorship
The RealReal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (10)
2023 (10)
2022 (14)
2021 (8)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$356.87MKey Investors
GreyLion CapitalGreat Hill PartnersGreenspring Associates
2019-06-28IPO
2019-03-01Series H· $70M
2018-07-25Series G· $115M
Leadership Team
Rati Levesque
President & CEO
Frank Zhu
Chief Analytics Officer
Recent News
2025-11-27
Morningstar.com
2025-11-19
Benzinga.com
2025-11-13
Company data provided by crunchbase