Applied Materials · 3 hours ago
Customer Support Technician III (T3)
Chandler, AZ
Full-time
Onsite
Mid Level
$23/hr - $31.35/hrApplied Materials is a global leader in materials engineering solutions for the semiconductor and display industries. The Customer Support Technician III role involves performing maintenance and support tasks, assisting senior engineers, and ensuring high-quality customer service while adhering to safety protocols.
ElectronicsManufacturingSemiconductorSoftware
Responsibilities
Performs standard Tier I procedures including wafer measurement
Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed
Disassembles, cleans and rebuilds kits as part of kit management quality
Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers
Able to diagnose and resolve basic technical problems
Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines
Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor
Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations
Complies with all safety procedures and consistently demonstrates safety as a value
Qualification
Required
Performs standard Tier I procedures including wafer measurement
Performs preventative maintenance and wet cleans independently
Assists senior engineers with corrective maintenance as needed
Disassembles, cleans and rebuilds kits as part of kit management quality
Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers
Able to diagnose and resolve basic technical problems
Strives to perform BKM's
Uses knowledge management systems
Follows all IP guidelines
Has the ability to represent Applied Materials to the customer
Uses good customer service skills at all times while maintaining a professional demeanor
Displays respect for the customer by maintaining a neat and orderly work area
Demonstrates a positive attitude in less than optimal customer situations
Complies with all safety procedures and consistently demonstrates safety as a value
This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs
The ability to distinguish between colors
The ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise
The use of hand and power tools
The use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields
Has developed analytical skills and application of scientific methods to perform a variety of activities
Has good understanding of how the team integrates with others
Has no supervisory responsibilities
Recognizes and solves typical problems that can occur in own work area without supervisory approval
Evaluates and selects solutions from established operating procedures and/or scientific methods
Impacts the quality of own work
Uses communication skills to exchange of information
Benefits
Comprehensive benefits package
Participation in a bonus and a stock award program
Company
Applied Materials
Applied Materials is a semiconductor and display equipment company that offers materials engineering solutions.
Founded in 1967
10001+ employees
H1B Sponsorship
Applied Materials has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (435)
2024 (465)
2023 (362)
2022 (429)
2021 (456)
2020 (354)
Funding
Current Stage
Public CompanyTotal Funding
$2.1BKey Investors
Stonnington GroupUS Department of Energy
2025-02-24Post Ipo Debt· $2B
2023-06-27Post Ipo Equity· $0.38M
2022-10-19Grant· $100M
Leadership Team
Omkaram Nalamasu
Senior Vice President and Chief Technology Officer
Tony Chiang, Ph.D
VP, CTO Applied AI
Recent News
2025-12-30
MarketScreener
2025-12-12
Company data provided by crunchbase