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PNC · 1 month ago

Operations Advisor - Asset Management Account Reconcilement

OH - Cleveland (44135)

Full-time

Hybrid

Mid, Senior Level

$45K/yr - $81K/yr

2+ years exp

PNC Bank is a leading financial institution committed to delivering the best experience for its customers. As an Operations Advisor on the Reconcilement Team, you will perform critical reconciliation and control activities for various accounts and transactions, ensuring accuracy and compliance while providing exceptional service to internal business partners and peers.

BankingFinanceFinancial Services

No H1B

Responsibilities

Supports a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met

Establishes and monitors process performance measurements and business impact. Prepares performance statistics and reports for internal stakeholders and senior management

Monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation

Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes

Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities

Qualification

Reconcilement experienceTrust accountingAsset managementCritical thinkingManaging multiple prioritiesProcess managementCustomer solutionsRisk mitigation strategiesStandard operating proceduresEffective communicationsProblem solvingAttention to detail

Required

Extensive reconcilement experience

High attention to detail

Critical thinking skills

Complex problem-solving skills

Ability to continually multi-task and re-prioritize

Effective communications skills

Comfortable interacting with individuals across many departments, internally and externally, and hierarchies

University / college degree, with 2+ years of relevant professional experience, or a comparable combination of education, job specific certification(s), and experience (including military service)