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Infosys · 6 hours ago

Network Datacenter Support Engineer

Burlington, VT

Full-time

Onsite

Entry Level

$62K/yr - $66K/yr

1+ years exp

Infosys is a global leader in next-generation digital services and consulting. They are seeking a Network Datacenter Support Engineer to collaborate with engineers and subject matter experts, focusing on network support and datacenter management responsibilities.

ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware

No H1B

U.S. Citizen Only

Responsibilities

Candidate must be located within commuting distance of Malta, NY, or Burlington, VT, or be willing to relocate to the area

This position may require travel within the US

At least 1 year of experience in Information Technology

Hands on experience with: Datacenter racking, stacking, and cabling

Good customer handling skills and prior experience in Network and Datacenter Support

Install, troubleshoot and repair network issues (both hardware/software)

Basic troubleshooting of network devices/ Wi-Fi /router/switches

Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW)

Experience and desire to work in a Global delivery environment

Qualification

Datacenter rackingStackingNetwork troubleshootingBasic Networking knowledgeCustomer handling skillsAnalytical skillsCommunication skills

Required

Candidate must be located within commuting distance of Malta, NY, or Burlington, VT, or be willing to relocate to the area. This position may require travel within the US

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

In order to comply with legal requirements, this role is limited to 'U.S. persons' as defined by 22 C.F.R. 120.15. U.S. persons include U.S. citizens, U.S. Lawful Permanent Residents, and certain refugees and asylees

At least 1 year of experience in Information Technology

Hands on experience with: Datacenter racking, stacking, and cabling

Good customer handling skills and prior experience in Network and Datacenter Support

Install, troubleshoot and repair network issues (both hardware/software)

Basic troubleshooting of network devices/ Wi-Fi /router/switches