Patient Financial Services Representative - I - PT - Days - MHW jobs in United States
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Memorial Healthcare System · 3 hours ago

Patient Financial Services Representative - I - PT - Days - MHW

Memorial Healthcare System is dedicated to improving health and well-being. The Patient Financial Services Representative serves as the first point of contact for patients, gathering necessary information and ensuring a smooth financial process for hospital services.

Health Care
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H1B Sponsor Likelynote

Responsibilities

May confirm physician and prescription orders ensuring accuracy
May schedule walk-in appointments for services offered
Collects patient out-of-pocket responsibility per collection guidelines
Provides patient estimates as requested
Prepares and balances a daily deposit of all payment collections
Provides exceptional customer service and ensures all questions and concerns are addressed in a timely and courteous manner
May guide the patient to appropriate destination for services
Obtains pre-certification and authorization
Verifies insurance benefits including obtaining insurance card(s) and confirms coverage is active
Determines correct insurance filing order, if multiple insurance coverages are effective for that service
Explains polices including all regulatory and financial consent forms; secures all required signatures
May perform patient discharge functions including, but not limited to, review of after visit summary (AVS), future appointment scheduling, and referrals
Interviews patients and guarantors at the workstation or bedside to obtain all necessary information, including a copy of the patient or guarantor identification card

Qualification

Customer ServiceEffective CommunicationCritical ThinkingProblem SolvingAccountabilityPatientFamily Centered CareOrganization SkillsTeam Work

Required

High School Diploma or Equivalent (Required)
Excellent communication skills
Critical thinking skills
Decisive judgment
Ability to work with minimal supervision
Ability to work in a stressful environment
Ability to take appropriate action
Ability to work and build relationships collaboratively

Preferred

One (1) year of related hospital, medical office, or customer service experience preferred

Company

Memorial Healthcare System

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Be at the heart of exceptional care.

H1B Sponsorship

Memorial Healthcare System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (15)
2023 (4)
2022 (3)
2021 (4)
2020 (4)

Funding

Current Stage
Late Stage

Leadership Team

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Paul Gaden
Chief Executive Officer, Memorial Regional Hospital
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Rita Bunch
Chief Operating Officer, Memorial Regional Hospital
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Company data provided by crunchbase