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Mindgruve · 3 weeks ago

Account Director

San Diego, CA

Full-time

Hybrid

Director/Executive

8+ years exp

Mindgruve is a global digital agency focused on accelerating business growth through marketing and digital transformation. They are seeking an experienced Account Director to manage and grow client relationships, oversee account teams, and ensure client satisfaction through effective strategy and project management.

AdvertisingAnalyticsBrand MarketingDigital MarketingDigital MediaE-CommerceEmail MarketingMarketingPredictive AnalyticsSEO

Responsibilities

Lead key client accounts and drive client satisfaction

Oversee client account team members by mentoring and maintaining best practices

Leads strategically, focused on big picture of client’s marketing efforts with an ability to also grasp the minutia of day-to-day tasks

Runs all meetings are impeccably with set-up, delivery of work, summary of feedback and agreement of next steps

Develop client presentations and play an active role in upselling clients

Drives next steps and actions with urgency, pace and authority

Work with project management team to deliver requisite client projects on time and budget with special attention to profitability, tracking and management of resource consumption

Provide clear and detailed communication, both written and verbal, for clients, vendors, contractors and internal teams

Managerial responsibility of Account Coordinator or Account Manager

Assist the creative and development teams by clearly outlining client needs and goals through the use of project and creative briefs

Proactively identify project risks and create mitigation strategies

Act as the primary point of contact at Mindgruve for key clients

Educate clients on new trends, strategies and opportunities to improve their marketing campaigns

Qualification

Account managementClient relationship managementMarketing strategyDigital technologiesMedia planningProject managementCommunicationOrganizational skillsDocumentation skillsTeam leadership

Required

8+ years experience managing large accounts at a marketing agency

Meticulous organization skills

Strong written and oral communication skills

Impeccable documentation and admin skills

Working knowledge and familiarity with various digital technologies/applications

Familiarity with creative and strategic process, campaign and communications planning, web development life cycles, social media, email marketing and online campaigns

Experience working on accounts with media planning, buying and performance marketing including analytics and reporting

Experience writing proposals, estimates, RFPs, and scope of work documents

Ability to act as the key point of contact for client relationships and communication

Experienced in crafting marketing and project roadmaps to organize annual marketing efforts

Managerial experience of Account Coordinator or Account Manager

Based local to Nashville, TN and available to work a hybrid schedule out of the Nashville office