PerfectServe · 1 month ago
Platform Engineer
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $140K/yrPerfectServe is a healthcare technology company that offers clinical communication, scheduling, and patient engagement solutions. They are seeking a skilled Platform Engineer to design, build, and optimize their cloud and AI-driven automation capabilities, playing a key role in developing secure and efficient systems that enhance healthcare operations.
Health CareHospitalMedicalMobile
Responsibilities
Lead the design and planning of cloud-native systems, including automation-driven components, ensuring alignment with business goals, scalability needs, and security best practices
Own the deployment of cloud solutions with a strong emphasis on AWS services, Infrastructure as Code, and platform automation
Implement and support AI-based automation tools and services, such as intelligent workflow automation, event-driven decisioning, anomaly detection, and auto-remediation systems
Continuously tune cloud and automation workloads to improve reliability, performance, and cost efficiency for internal teams and end users
Build and maintain robust monitoring, alerting, and recovery processes for cloud and automation pipelines
Stay up to date on new automation frameworks, AI-assisted DevOps tools, cloud technologies, and platform best practices—bringing new efficiencies and innovations to the team
Qualification
Required
Hands-on Kubernetes Administrator experience, including ArgoCD and Helm
Strong proficiency with Terraform and Infrastructure as Code development
Experience supporting complex, distributed SaaS platforms
Proven expertise with AWS cloud services
Experience integrating AI-driven automation tools—such as automated runbooks, AI-assisted monitoring, AIOps platforms, or automated incident response workflows
Strong understanding of platform security, IAM, and best practices around securing automation pipelines
Experience with CI/CD, DevOps, and Internal Developer Platforms (IDP)
Preferred
AWS certifications are a strong plus
Familiarity with event-driven architectures, rule engines, or cloud-native automation services (e.g., AWS Step Functions, Bedrock Agents, Lambda) is a plus
Benefits
Remote first work environment
Health, Dental, Vision, Life and Disability Insurance options available day one.
401K - with match and immediately vested.
17 company holidays, 2 floating holidays plus competitive paid time off policy
Internal Advancement Opportunities
Company
PerfectServe
PerfectServe offers intelligent voice and online and mobile clinical communication solutions for the healthcare industry.
Founded in 1997
201-500 employees
H1B Sponsorship
PerfectServe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$35.9MKey Investors
K1 Investment ManagementMemorialCare Innovation FundPiper Sandler
2018-05-25Private Equity
2015-09-30Series D· $21M
2012-02-02Series C· $10.9M
Leadership Team
Guillaume Castel
CEO
Rodrigo Martinez
Chief Medical Officer
Recent News
2025-09-17
Company data provided by crunchbase