Team Captain, Night Shift jobs in United States
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CSG · 4 hours ago

Team Captain, Night Shift

CSG is a company that empowers businesses to create unforgettable experiences. They are seeking a Team Captain for the Night Shift to manage workloads, ensure production processes are followed, and lead the department's success.

Business DevelopmentBusiness Process Automation (BPA)SaaSSoftware
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Culture & Values

Responsibilities

Manage Workload to meet contractual SLA’s
Work with production staff to ensure all processes are being followed correctly
Serve as the focal point to give detailed explanations on the intricacies of an insert machine and what it takes to process an order
Handle daily assignments, issues and situations in the absence of the supervisor
Take the lead in the success of the department by advising on new products and/or product enhancements or improvements

Qualification

Inserting experienceMicrosoft WordMicrosoft ExcelMicrosoft OutlookEnglish proficiency

Required

Have a minimum of 2 years' experience in Inserting
Have a working knowledge of Microsoft Word, Excel, Outlook
Have the experience to assist with training new hires as business needs dictate
Willing to work a 12-hour rotating shift 6 PM- 6 AM and meet or exceed attendance expectations. Be willing to work overtime if needed
Can successfully pass a background check and drug screening
Are proficiency in English in a business environment

Benefits

Employee Belonging Groups
Climate controlled work environment
Healthcare: Dental, Medical, and Vision
Paid Vacation, Volunteer, and Holiday Time Off
And so much more!

Company

CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary.

Funding

Current Stage
Public Company
Total Funding
$375M
2025-10-29Acquired
2023-09-06Post Ipo Debt· $375M
1996-02-28IPO

Leadership Team

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Brian Shepherd
President, CEO and Board Member
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Jeremy Van Haren
Chief Technology Officer
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Company data provided by crunchbase