SmartFinancial · 1 month ago
Contact Center Agent
Nevada, United States
Full-time
Hybrid
New Grad, Entry Level
$80K/yr - $90K/yrSmartFinancial is a leading insurance marketplace dedicated to empowering insurance agents through innovative technology. They are seeking a motivated Contact Center Agent who will be responsible for reaching out to potential customers, reviewing insurance product options, and connecting them with licensed agents.
E-CommerceInsuranceInsurTechPrice Comparison
Responsibilities
Conduct 200+ outbound calls/day to prospective customers to introduce products and services
Develop a thorough understanding of our product offerings to address customer inquiries effectively
Encourage the customer to receive a competitive quote from a licensed agent
Engage in warm calling strategies to build rapport with potential clients
Meet or exceed daily call quotas while maintaining a high level of customer satisfaction
Qualification
Required
Strong verbal communication skills with the ability to articulate product benefits clearly
Ability to work independently as well as part of a team in a fast-paced environment
Ability to build rapport with customers in a fast-paced environment
A positive attitude and resilience in handling objections or rejections during calls
Preferred
Previous experience in sales, telemarketing, or technology sales is highly preferred
Benefits
Competitive hourly rates plus incentives and performance bonuses
Paid training
Employee referral bonuses
Extensive paid product training
Daily/weekly cash giveaways
Advancement opportunities - We love to promote from within!!!
Company
SmartFinancial
SmartFinancial is a digital insurance marketplace that connects consumers with multiple insurers and guides agents.
Founded in 2012
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Nathan Kropp
Co-Founder
Brad Cooper
Chief Operating Officer
Recent News
MarketScreener
2025-10-22
2025-10-22
Company data provided by crunchbase