Senior Account Manager - Central jobs in United States
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Service Express · 4 hours ago

Senior Account Manager - Central

positionGrand Rapids, MI
timeFull-time
remoteHybrid
seniorityMid, Senior Level
date4+ years exp

Service Express is growing fast and looking for a Senior Account Manager to deepen relationships with existing customers and drive growth through consultative expansion. The role involves expanding Service Express’ footprint by uncovering additional customer needs and educating clients on service offerings while maintaining strong customer relationships.

Enterprise SoftwareInformation ServicesInformation Technology
badNo H1Bnote

Responsibilities

Expand Service Express’ footprint by uncovering additional customer needs and educating clients on our service offerings
Prospect within existing accounts to uncover new stakeholders, departments, and business units that can benefit from our solutions
Execute meetings with existing customers to grow stakeholder engagement and identify new opportunities
Follow a proven consultative sales methodology to overcome objections and structure profitable deals
Develop and deliver customized proposals and Customer Business Reviews (CBRs) at regular intervals
Maintain strong customer relationships by supporting product workflows and process setup

Qualification

B2B sales experienceAccount managementConsultative sellingSalesforceMicrosoft OfficeProposal presentationVerbal communicationActive listeningGrowth mindset

Required

A proven complex seller with 4+ years in a full-cycle, customer-facing B2B sales role
Proven ability to prospect within existing accounts and uncover new stakeholders and business units
Experience expanding account footprints through strategic engagement and needs-based selling
Confidence in presenting proposals and closing deals with senior-level decision-makers
Resourceful, accountable, and coachable — with a growth mindset and a passion for continuous improvement
Excellent verbal communication, discovery, and active listening skills
Experience with tools like Salesforce, Microsoft Office, and prospecting platforms
Approximately 25% travel, primarily for in-person customer meetings, team collaboration, and occasional company events

Benefits

Medical, dental, vision, and multiple health plans
Parental leave for birthing and non-birthing parents
Workplace flexibility
Fitness reimbursement and wellness support
Competitive salary, 401(k) match, and performance incentives

Company

Service Express

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Service Express specializes in data center maintenance for server, storage and network equipment.
dateFounded in 1986
location
Grand Rapids, Michigan, USA
people-size1001-5000 employees
web-link
https://www.serviceexpress.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-08-15Acquired
2015-07-15Private Equity

Leadership Team

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Ron Alvesteffer
President & CEO
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Kraig Harper
Retired CFO from Service Express
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Company data provided by crunchbase