Customer Service Representative-Electrical jobs in United States
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Graybar · 2 hours ago

Customer Service Representative-Electrical

Graybar is a company that values employee ownership and diversity. As a Customer Service Representative, you will be a key contact for customers, ensuring their satisfaction by handling orders and requests in a professional manner.

Electrical DistributionSupply Chain ManagementWholesale

Responsibilities

Ensure every customer experience is top notch in quality
Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
Take an active role in selling Graybar goods and services on inbound calls
Provide support on product selection and application
Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

Qualification

Customer service experienceCommunication skillsEnthusiasmTactProblem-solving skills

Required

Strong communication skills
A passion for customer service
Ability to handle a variety of customer situations with enthusiasm and tact
High School education

Preferred

2+ years experience preferred
2 year or 4 year degree preferred

Benefits

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Enjoy our Disability Benefits at no cost to you.
Share in our success with Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program.
Reach your career goals with our Educational Reimbursement and Career Development Programs.
And More Perks that support your well-being and career growth.

Company

Graybar is a distributor of electrical, communications and data networking products.

Funding

Current Stage
Late Stage
Total Funding
$1.5B
2025-06-30Debt Financing· $750M
2018-08-13Debt Financing· $750M

Leadership Team

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Kathleen Mazzarella
President and CEO
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Brian Delaney
Senior Vice President, West Region and Subsidiaries
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Company data provided by crunchbase