EMCOR Facilities Services · 1 month ago
Dock Technician
EMCOR Facilities Services manages and supports over 1 billion square feet of facilities space for leading organizations. The Dock Technician is responsible for completing preventive maintenance and repairs on commercial and industrial facility equipment in a safe and efficient manner, while also ensuring effective communication with customers and coworkers.
Clean EnergyConsultingEnergyFacility ManagementJanitorial ServiceProject Management
Responsibilities
Abides by all safety guidelines, including OSHA regulations and lock-out/tag-out procedures
Conducts shift rounds, performing regular checks of systems and equipment to identify issues and document performance
Maintains, troubleshoots, and performs minor repairs on equipment, at times working under the guidance of more experienced technicians. Examples include:
Inspecting and evaluating operating characteristics such as speeds, pressures, vacuum, or vibration, and assessing wear or replacement of expendables (belts, hoses, fluids, filters, etc.)
Servicing and maintaining docks (levelers, seals, bumpers, etc.), commercial doors (automatic, hollow metal, and overhead), and commercial locks and door hardware
Performing preventative maintenance tasks, such as filter changes, condenser cleaning, oil changes, and machinery lubrication and greasing
Conducting minor repairs, including routine cleaning, patching, painting, small plumbing, and simple electrical repairs; addressing client concerns such as lighting
Completing detailed training on life-critical work practices related to modified confined space procedures, hazardous energy control, and required documentation processes using paper and digital communications
Documents work results in the CMMS, analyzes findings, and recommends updates to the preventive maintenance list
Communicates effectively with coworkers and customer staff, ensuring all aspects of work requests are understood and that customers are informed about work status and expected completion dates
May provide guidance to subcontractors performing facility services
Performs other duties as assigned by the Site Manager
Qualification
Required
High school diploma (or equivalent) required
At least one year of experience servicing and maintaining commercial dock levelers, doors, automatic doors, dock locks, and overhead door hardware, while maintaining dock maintenance program records
Experience must include maintenance of pneumatic and/or hydraulic systems
Must possess a valid driver's license
Ability to interpret instructions in written, oral, diagram, or graphic form, including safety rules, operating and maintenance instructions, and procedure manuals
Ability to execute repetitive tasks as trained without deviation
Ability to write routine reports and correspondence, manage an email inbox, and operate the work order system
Ability to speak effectively before groups of customers and/or employees
Proficient with hand tools and small/large power tools
Able to disassemble and reassemble fixtures, fans, pumps, HVAC equipment, and other building-related equipment
Demonstrates general plumbing, electrical, and carpentry skills
Capable of performing basic mechanical repairs to buildings and equipment
Able to competently operate a forklift, scissor lift, and aerial lift
Able to operate a personal computer, cell phone, and/or electronic tablet
Capable of managing dynamic priorities, adapting to changing customer expectations, and completing work requests efficiently with high-quality standards
May support non-standard schedules, including weekends
Able to calculate figures such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; applies concepts of basic algebra and geometry
Strong problem-solving skills and ability to handle practical situations with limited standardization
Preferred
Preference given to those with some undergraduate business or trade school training
Previous experience with the following door manufacturers is preferred: Rite Hite, Power Ramp, Nabco, Stanley Access Technology, Record USA, Tormax, Besam, Allegion Door Hardware, Assa Abloy
Experience in roles requiring physical labor, including mechanical, electrical, plumbing, and carpentry concepts, is preferred
AAADM certification is preferred
Benefits
Competitive salary and benefits package