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Alta Equipment Group · 4 hours ago

Accounts Receivable Collections Specialist

Livonia, MI

Full-time

Onsite

New Grad, Entry Level

Alta Equipment Group is the largest equipment dealer in North America, seeking a full-time Accounts Receivable Collections Specialist for their Livonia, MI branch. The role involves managing delinquent accounts, coordinating with sales and operations, and ensuring credit risk is assessed effectively.

Machinery

Responsibilities

Review delinquent accounts and contact customers regarding overdue amounts

Review the risk associated with new and ongoing credit accounts

Negotiate settlements with delinquent accounts

Issue demand letters and escalate accounts for legal action or bad debt write-off

Maintain clean reconciled customer account balances

Creatively resolve any conflict between a sales oriented culture and a reasonable risk tolerance

Collect for high activity accounts such as Fortune 100 companies

Handle and manage incoming and outgoing phone calls, e-mail correspondence, and other communications

Resolve invoicing, cash application, and sales tax concerns

Process new customer credit applications and account setups

Process manual bank deposits

Incorporate Alta's Guiding Principles into daily activities

Performs other duties as assigned

Consistent, regular, and reliable attendance including being ready for work at the designated start time

Qualification

Credit portfolio managementCollections experienceMicrosoft ExcelE-Emphasys/ExtendMathematical skillsReasoning abilitySales oriented experienceCommunication skills

Required

HS diploma or GED required

Computer Skills - Microsoft Excel, Word, and Outlook, E-Emphasys/Extend

Language Skills - High: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Mathematical Skills - Basic: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra

Reasoning Ability - Basic: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Consistent, regular, and reliable attendance including being ready for work at the designated start time