Pella Corporation · 1 month ago
Installation Field Specialist
Orlando, FL
Full-time
Onsite
Entry, Mid Level
2+ years expPella Corporation is seeking an Installation Field Specialist to ensure that installations are completed according to their manufacturing instructions. The role involves assessing sub-contractor installations, executing order verification processes, and communicating effectively with customers to set realistic expectations.
LifestyleManufacturing
Responsibilities
Assess quality of sub-contracted installations and give feedback to management as needed
Assist the installation teams, project coordinators, and sales team in formulating the Recovery Plan for installation projects as needed
Assist with initial sub-contractor sourcing and with the assimilation of the subcontractors
Communicates effectively with customers and serves as a reputable Pella representative on all jobsites
Responsible for the timely execution of the Order Verification process
Responsible for setting realistic expectations with the homeowner of what they can expect from the Pella Installation Process
Performs job site inspection to assess home for water intrusion, rot, mold, and other issues
Confirms job-site suitability for the installation process and works with homeowner to resolve any discovered issues. Provides photos and documentation when applicable to assist installation teams
Works with both the sales team and installers to ensure seamless order fulfillment
Works with both the sales team and installers to ensure cost containment
Delivers missing items needed for installations to job sites to increase first time completion rate as needed
Provides training as needed to Retail Sales Consultants
Performs installation recovery work following installations
Performs any other necessary task assigned by the supervisor or company in support of company goals or assistance with customer issues
Maintains assigned vehicle
Uses, maintains, and stores company provided tools appropriately
Meets company safety requirements by keeping the work area neat and clean, following safety precautions and wearing required safety apparel (i.e. shoes, safety glasses, fall protection, etc.), and reporting any safety issues to the manager
Must have a valid driver’s license and be in compliance with company Fleet Safety Policy
Product installation of non-cost-effective jobs not accepted by 3rd party subcontractors are assigned based on install skill set
Qualification
Required
Two to three years related experience and/or training; or equivalent combination of education and experience
Prior knowledge of general construction applications and terminology and/or window and door applications or components is required
Prior experience with power tools is required (i.e. table saw, circular or miter saw, pneumatic nail gun, power drill etc.)
Must have knowledge and experience to take and record accurate measurements
Strong construction knowledge
Interpersonal skills
Communication skills: written, verbal and listening
Strong organization, time management and problem-solving skills
Adaptability to daily changing situations
Ability to multi-task
Proficiency with Microsoft® Office and smart devices, and ability to learn internal software programs and applications
Must present a clean and neat physical appearance and strictly abide by the company dress code serving as a role model for other employees, customers, and visitors
Ability to read and analyze documents related to contracts and work documents
Ability to write reports and business correspondence
Ability to verbally present information and respond to questions from customers, managers, and the general public
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists
Must have a valid driver's license and be in compliance with company Fleet Safety Policy
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear
The employee must occasionally lift and/or move up to 100 pounds
Must be able to drive to job sites and customer/contractor locations and required company functions at various locations
Preferred
Associate degree (A.A.) or equivalent from a two-year college or technical school preferred
Remodeling and/or window and door replacement experience is a plus
Company
Pella Corporation
Pella Corporation is a privately held window and door manufacturing company.
10001+ employees
H1B Sponsorship
Pella Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (14)
2023 (15)
2022 (12)
2021 (8)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
Emily Videtto
President and COO
Recent News
Corridor Business Journal
2025-11-21
Company data provided by crunchbase