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SouthState Bank · 1 week ago

Floating Teller - Cleveland, GA

Cleveland, GA

Full-time

Onsite

Entry Level

1+ years exp

SouthState Bank is a trusted financial partner known for its commitment to customer service and community roots. They are seeking a Floating Teller who will take ownership of their responsibilities, serve customers efficiently, and assist with various banking transactions while ensuring compliance with regulations.

BankingFinanceFinancial ServicesLendingWealth Management

Responsibilities

Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Gold Customer Service Standards and within established limits

Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered

Able to identify customer needs and expectations by listening for clues and through meaningful conversations. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position

Presents a neat and professional personal appearance, in accordance with bank policy

Assesses and effectively manages all risks associated with job function. Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act

Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options

Performs the following teller duties: Processes transactions for savings, checking, and loan accounts Maintains a neat and orderly work area May assist in guiding and training new tellers May allow customers access to safe deposit boxes Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures Sells certified checks within assigned limits Balances transactions daily May assist with servicing/balancing ATM May utilize the branch capture system Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices

May be assigned to work at any branch within the region

Other duties as assigned